Mayra Mora
Chicago
Summary
Motivated and organized individual with strong time management and organizational skills. Seeking an entry-level opportunity to apply these strengths in a dynamic environment while contributing to team success and company growth.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Community Health Worker
Central States SER
04.2025 - Current
- Facilitated access to community resources for underserved populations.
- Educated clients on health promotion and disease prevention strategies.
- Developed and implemented community outreach programs to raise awareness.
- Participated in ongoing professional development opportunities to stay current on best practices in community health work, ensuring the delivery of quality services to clients.
- Increased awareness of available resources by organizing and participating in community health fairs and events.
- Assist the client with referrals to appropriate community resources.
- Promoted access to healthcare services for underprivileged populations through community outreach efforts.
- Collaborated with external organizations to coordinate health and social services.
- Targeted specific community groups with wellness and disease management information.
- Distributed flyers, brochures or other informational or educational documents to inform members of targeted community.
Community Health Worker
SGA Youth and Family Services
10.2020 - 12.2024
- Responded to phone inquiries and engaged with community members to provide information on advocacy services and local resources.
- Distributed brochures, flyers, and educational materials to inform the public and raise awareness of community programs.
- Assisted with administrative duties and conducted research to support outreach initiatives.
- Participated in events such as health fairs and community gatherings to promote services and build community relationships.
- Created and organized informational materials tailored to the needs of local residents.
- Provided translation services during vaccine events to ensure accessibility for non-English-speaking individuals.
- Delivered high-quality service and attention to community members both in-person and over the phone.
Team Member
Noodles & Company
05.2014 - 01.2022
- Quickly and accurately prepared food items according to company standards and customer specifications.
- Maintained a clean and sanitary work environment to ensure safety, efficiency, and compliance with health regulations.
- Supported onboarding of new team members by clearly explaining procedures, food prep standards, and safety guidelines.
- Responded promptly to customer needs, ensuring a positive dining experience and efficient service.
Call Center Representative
Stericycle Inc
06.2013 - 05.2014
- Efficiently located and provided accurate information to customers and team members in a timely manner.
- Handled telephone communication professionally, including taking detailed messages and properly transferring calls.
- Clarified customer needs, identified suitable solutions, and recommended appropriate products and services.
- Used proactive engagement strategies to understand client needs and deliver effective, personalized service.
Receptionist
Piñata Graphics Inc
02.2009 - 10.2009
- Performed a variety of administrative tasks to support daily office operations.
- Accurately filed correspondence, invoices, receipts, and payment records using alphabetical and numerical systems.
- Processed payments and updated customer accounts to ensure accurate financial records.
- Handled incoming and outgoing mail and packages, ensuring timely distribution and delivery.
Filing Clerk
Foley & Lardner
08.2002 - 08.2005
- Maintained accurate daily logs to track file movements and ensure proper document control.
- Typed and recorded indexing information to label and organize folders efficiently.
- Retrieved requested files and delivered them to appropriate staff in a timely manner.
- Organized and classified documents using chronological, alphabetical, and numerical systems to support efficient retrieval.
Filing Clerk
Saint Anthony Hospital
08.2001 - 06.2002
- Filed correspondence, cards, invoices, receipts, and other records in both alphabetical and numerical order to maintain accurate and accessible filing systems.
- Placed documents and materials into appropriate storage receptacles such as file cabinets, drawers, and archive boxes.
- Tracked down missing or misplaced records by searching file systems and contacting responsible personnel.
Education
Associate of Applied Science - Administrative Assistant
St.Augustine College
05.2015
High School Diploma -
Cristo Rey Jesuit High School
Chicago, ILSkills
- Basic Computer Proficiency (eg, Microsoft Office, Google Workspace)
- Assertive, self-motivated, goal-oriented, organized and efficient
- Time Management
- Organizational Skills
- Attention to Detail
- Team Collaboration
- Problem-Solving
- Verbal and Written Communication
- Adaptability
- Customer Service
- Task Prioritization
Certification
- Malcolm X College Vaccine Ambassador Certificate
- Community Health Care Worker (Malcolm X College)
- Public Health 101 Series- Introduction to Public Health (CDC) Certificate
- IDPH Office of Health Protection & Confidentiality Guideline Training Certificate
- Trauma Awareness Training Certificate
- Mandated Reporter Certificate
- American Arbitration Association Election
- Volunteered at The Greater Chicago Food Depository
- Volunteered at Rush Hospital
Languages
Spanish
Volunteer work
- American Arbitration Association Voters Election
- Greater Chicago Food Depository
- Rush Hospital
Timeline
Community Health Worker
Central States SER
04.2025 - Current
Community Health Worker
SGA Youth and Family Services
10.2020 - 12.2024
Team Member
Noodles & Company
05.2014 - 01.2022
Call Center Representative
Stericycle Inc
06.2013 - 05.2014
Receptionist
Piñata Graphics Inc
02.2009 - 10.2009
Filing Clerk
Foley & Lardner
08.2002 - 08.2005
Filing Clerk
Saint Anthony Hospital
08.2001 - 06.2002
Associate of Applied Science - Administrative Assistant
St.Augustine College
High School Diploma -
Cristo Rey Jesuit High School
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