Maya Pass
New Lenox
Summary
Detail-oriented individual with a background in customer service and caregiving. Proven ability to resolve issues efficiently while maintaining high standards of care and service, ready to contribute to team success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Hero Coffee and Bagel Bar
Chicago, IL
09.2024 - Current
- Operated espresso machines and brewing equipment properly
- Managed cash register transactions and handled customer payments efficiently.
- Engaged with customers to provide personalized service and enhance their experience.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Adapted and work quickly in a fast pace environment while maintaining the quality of my customer and drink services.
Assistant Karate Instructor
Imazaki Dojo
Chicago, IL
01.2022 - 10.2024
- Monitored student progress, providing constructive feedback to improve performance.
- Organized and led practice drills to reinforce key concepts and skills among students.
- Coordinated dojo events such as in-house tournaments, fund raising, and participating in community engagement while enhancing other members participation.
- Provided one-on-one instruction for students requiring additional support or accommodations, ensuring their success in the program.
- Collaborated with fellow instructors to develop new teaching methods that improved overall class efficiency and effectiveness.
CNA Student
Wilco Area Career Center
Romeoville, IL
08.2023 - 05.2024
- Assisted in daily patient care activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff.
- Participated in training sessions, enhancing skills and knowledge in caregiving techniques.
- Enhanced teamwork abilities by collaborating closely with other CNAs, nurses, and healthcare providers to achieve common goals.
- Bonded with residents and patients to further enhance the comfort of their stay.
Employee
Bengtson's Pumpkin Farm
Homer Glen, IL
09.2023 - 11.2023
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
No Degree - Pre-Nursing
University of Illinois At Chicago
Chicago, IL05.2028
High School Diploma -
Lockport Township High School
Lockport, IL06.2024
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
Certification
- Licensed CNA - 2024-current
- Certified Life Guard, Red Cross - 2023
- CPR Certified, SilverCross - 2024
Languages
English
Native or Bilingual
Swedish
Professional Working
Spanish
Limited Working
Timeline
Barista
Hero Coffee and Bagel Bar
09.2024 - Current
Employee
Bengtson's Pumpkin Farm
09.2023 - 11.2023
CNA Student
Wilco Area Career Center
08.2023 - 05.2024
Assistant Karate Instructor
Imazaki Dojo
01.2022 - 10.2024
No Degree - Pre-Nursing
University of Illinois At Chicago
High School Diploma -
Lockport Township High School