Maya Mitchell
Calumet City
Summary
Dedicated reliable team player, passionate, outgoing, exceptional customer service.
Versatile Community Manager with successful history of meeting occupancy and payment goals while improving community satisfaction. Deep understanding of resident preferences and business operations requirements.
Overview
10
10
years of professional experience
Work History
Assisted community manager
5T management
Chicago
11.2024 - Current
- Managed community engagement initiatives to foster relationships and communication.
- Developed content for social media platforms to increase audience interaction.
- Coordinated events and activities to promote community involvement and participation.
Illinois leasing license
5T Management
CHICAGO, IL
07.2024 - 07.2026
- Proficient with HUD and Cha rules and regulations
Occupancy Training
07.2024 - 07.2026
- Continue occupancy training July 2024 to July 2026
Assistant Property Manager
The Habitat Company LLC
03.2022 - 09.2024
- Assistant property manager for a senior building prepare leases conduct recertifications help residence with self-care needs
Administrative Assistant
The Habitat Company LLC
CHICAGO, IL
09.2021 - 03.2022
- Assist property manager with lease signing process, passing out flyers holding Community meetings, creating work orders, ordering supplies generating reports for the general manager
Reservation Agent
International Airport Express
CHICAGO, IL
01.2017 - 06.2021
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
- Resolved various issues and discrepancies for customers.
- Handled reservations and answered questions from interested patrons.
Education
High school diploma -
01.2005
Driver's License -
01.1970
Skills
- Customer services upload rent collections and yardie database organize and upload files for pre-audit upload and manage invoices for accounts payable department interview applicants for housing Create flyers memos and meeting notes Ronald reports create work orders for general manager Other clerical duties as needed
Payment management
Policy administration
Property tours and inspections
Daily operations oversight
Property inspections
Team collaboration
Property management
Multitasking and organization
Knowledgeable in [yardi systems]
Resident relations
Administrative support
Active listening
Time management
Customer support
Languages
- English
Social Networks
https://Maya Mitchell, https://mmusaddiqamin, https://www.linkedin.com/in/frederick-infante-villarrealb91156231/
Timeline
Assisted community manager - 5T management
11.2024 - Current
Illinois leasing license - 5T Management
07.2024 - 07.2026
Occupancy Training -
07.2024 - 07.2026
Assistant Property Manager - The Habitat Company LLC
03.2022 - 09.2024
Administrative Assistant - The Habitat Company LLC
09.2021 - 03.2022
Reservation Agent - International Airport Express
01.2017 - 06.2021
- High school diploma,
Paul Simon Chicago Job Corps - Driver's License,
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