Maya Mascolo
Arlington Heights
Summary
Compassionate Social Work student with hands-on experience delivering person-centered, trauma-informed support to individuals with mental health needs. Developed skills in client engagement, goal setting, and advocacy while promoting client independence. Volunteer work in healthcare and international experience in Ghana enhanced cultural humility and commitment to social justice. Focused on advancing as a clinical social worker dedicated to empowering individuals.
Overview
4
4
years of professional experience
Work History
Mental Health Intern
Successful Living
Iowa City
01.2025 - Current
- Collaborated with staff to develop and implement mental wellness programs, enhancing client engagement.
- Participated in training programs to refine counseling techniques, improving service delivery.
- Supported clients in developing coping strategies for daily challenges.
- Documented client interactions and progress in electronic health records.
- Conducted intake assessments to gather client background information.
- Provided clients with resources and referrals for support services, facilitating access to additional care.
Barista Shift Leader
Iowa Hawk Shop Cafe
Iowa City
09.2023 - Current
- Supervised barista team during peak shifts to maintain service excellence.
- Trained new team members to improve service speed and quality.
- Prepared high-quality drinks to exceed customer expectations.
- Processed transactions accurately and efficiently to ensure smooth operations.
Receptionist
Lighthouse Emotional Wellness Center
Arlington Heights
02.2023 - 06.2023
- Coordinated appointment scheduling to improve client service experience.
- Welcomed clients with a friendly demeanor and directed them to appropriate services.
- Answered phone inquiries promptly to facilitate effective communication.
- Processed client payments efficiently and accurately.
- Performed client evaluations to identify satisfaction levels and service needs.
Education
Bachelor of Arts - Social Work
University of Iowa
Iowa City, IA05-2027
High School Diploma -
John Hersey Highschool
Arlington Heights, IL05-2023
Skills
- Client assessment
- Case documentation
- Client engagement methods
- Critical thinking
- Active listening
- Team collaboration
- Relationship building
- Goal setting
Volunteer work
- University of Iowa Hospital and Clinics Geriatric Psychiatry Unit, 2024-01, Present
- University of Iowa Volunteer Services Mentor
- Almost Home Foundation Pet Adoption
- University of Iowa Mobile Clinic, patient resource navigator
- Successful Living Food Pantry
Awards and Certifications
- Making a Difference Award
- Trauma Informed Care Certificate
- Mental Health First Aid Certificate
Timeline
Mental Health Intern
Successful Living
01.2025 - Current
Barista Shift Leader
Iowa Hawk Shop Cafe
09.2023 - Current
Receptionist
Lighthouse Emotional Wellness Center
02.2023 - 06.2023
Bachelor of Arts - Social Work
University of Iowa
High School Diploma -
John Hersey Highschool