Maya Illy
South Elgin
Summary
Dynamic Retail Sales Associate with a proven track record at T.J. Maxx, excelling in customer service and problem-solving. Enhanced customer satisfaction through effective communication and teamwork, while efficiently managing inventory and cash handling. Recognized for maintaining a welcoming store environment and achieving high customer retention through personalized service.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
T.J. Maxx
08.2022 - 02.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Education
No Degree - English
Northern Illinois University
Dekalb, IL05-2027
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Cash handling
- Flexible schedule
- Cash register operation
- Store maintenance
- Fitting room maintenance
- Merchandise display
- Friendly and outgoing
- Price tagging
Languages
English
Native or Bilingual
Timeline
Retail Sales Associate
T.J. Maxx
08.2022 - 02.2025
No Degree - English
Northern Illinois University
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