Maya Chaparro
Joliet
Summary
Dynamic and results-oriented student with a strong academic foundation in criminology, complemented by exceptional communication skills and a successful history in customer-facing roles. Recognized for rapid adaptability and meticulous attention to detail, with a dedicated focus on pursuing a career in criminal profiling with the FBI. Experience in fast-paced retail environments has developed essential skills in customer service and cash handling, enhancing readiness to tackle new challenges effectively. Committed to fostering positive customer interactions and creating welcoming atmospheres while ensuring transaction accuracy and overall satisfaction.
Overview
1
1
year of professional experience
Work History
Beauty Cashier
Walmart
06.2025 - 08.2025
- Provided customer service within the beauty department.
- Hired on the spot due to strong communication, professionalism, and demonstrated interest in the role.
- Handled transactions accurately and efficiently while keeping the workspace organized.
- Operated cash register efficiently, processing customer transactions swiftly and accurately.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted customers with inquiries, providing product information and support as needed.
Sales Associate
Journeys
05.2024 - 01.2025
- Delivered customer-focused service in a high-energy retail environment.
- Earned multiple sales pins for outstanding performance and meeting goals.
- Assisted with inventory, merchandising, and store maintenance.
- Developed skills in product knowledge, upselling, and customer engagement.
- Assisted customers in selecting products and providing tailored recommendations.
- Processed transactions accurately using point-of-sale systems.
Education
High School Diploma -
Joliet West High School
Joliet, IL05-2025
Skills
- Summa Cum Laude Graduate (43 GPA)
- Strong communication and interpersonal skills
- Proven sales performance and customer service excellence
- Fast learner with strong attention to detail
- Goal-driven with interest in criminology and behavioral analysis
- Problem-solving and critical thinking skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Team collaboration
- Product knowledge
- Merchandise restocking
Accomplishments
- Resolved product issue through consumer testing.
- Collaborated with team of 4 in the development of product displays.
- Achieved replenishment of a product by completing stocking with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Beauty Cashier
Walmart
06.2025 - 08.2025
Sales Associate
Journeys
05.2024 - 01.2025
High School Diploma -
Joliet West High School
Career Goal
To pursue a Bachelor's degree in Criminology at DePaul University and ultimately work as a Criminal Profiler for the FBI.