MAXXIMOS GOLDFEIN
Crystal Lake
Summary
Dedicated college student and private pilot pursuing a bachelor's degree while training in ATP Flight School's Airline Career Pilot Program. Possesses extensive experience across diverse industries, demonstrating adaptability and a strong work ethic. Recognized as a motivated and patient team player, excelling in high-pressure environments. Committed to leveraging skills and knowledge in a professional setting to drive organizational success and contribute to team objectives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Warehouse Employee // HVAC Customer Support
Abt Electronics
Glenview
05.2022 - 01.2026
- Handled merchandise carryout per customer request.
- Wrapped and transported floor model appliances throughout warehouse.
- Provided cleaning services throughout warehouse and general store.
- Aided with general assignments whenever tasked by management.
- Provided Customer service when aiding customers with loading merchandise into vehicles
- Resolved customer inquiries efficiently, ensuring high satisfaction levels and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Restaurant Server
Broken Oar
Barrington
04.2024 - 09.2024
- Demonstrated knowledge of restaurant menu items and ingredients.
- Handled customer complaints and concerns in a professional manner.
- Ran food and drinks to tables when food-runners were unavailable. Bussed tables and closed out customers when they were done and satisfied.
- Provided cleaning services for restaurant when necessary.
- Provided General Customer service
- Communicated daily specials and menu options to optimize customer satisfaction.
- Implemented upselling techniques, increasing overall sales during peak hours.
- Cultivated warm relationships with regular customers.
Kitchen Employee
Jersey Mike’s
Deerfield
08.2020 - 04.2022
- Provided general customer service.
- Prepared food according to customer orders, provided cleaning services for kitchen and seating area, helped train new-hires.
- Maintained kitchen equipment and appliances, ensuring they were clean, safe, and in proper working order.
- Collaborated with team members to streamline food preparation processes and reduce wait times.
- Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
Customer service and watch tech
Glezer-Kraus Inc
Lincolnwood
05.2020 - 08.2020
- Managed customer interactions through phone support, ensuring timely responses and satisfaction.
- Polished and refurbished client watches.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
Education
No Degree - Aviation
ATP
West Chicago, IL01-2027
Associates Degree -
Harper College
Palatine02.2026
High School Diploma -
Glenbrook North High School
Northbrook05.2022
Skills
- Analytical decision making
- Effective communication
- Adaptable learner
- Collaborative leadership
- Prioritization and scheduling
- Resilient in high-stress situations
- Simultaneous task management
- Collaborative work experience
- Customer Service
Certification
- Licensed Private Pilot - 9/13/25
- Basset Certificate - 4/10/24
LANGUAGES
English
Russian
Timeline
Restaurant Server
Broken Oar
04.2024 - 09.2024
Warehouse Employee // HVAC Customer Support
Abt Electronics
05.2022 - 01.2026
Kitchen Employee
Jersey Mike’s
08.2020 - 04.2022
Customer service and watch tech
Glezer-Kraus Inc
05.2020 - 08.2020
No Degree - Aviation
ATP
Associates Degree -
Harper College
High School Diploma -
Glenbrook North High School