Maxwell Stewart
Peoria
Summary
Dedicated healthcare professional with extensive experience in patient care and the home medical equipment (HME) field. Passionate about delivering careful, high-quality service, and support. Eager to expand my knowledge and grow within the healthcare industry through new challenges and learning opportunities.
Overview
5
5
years of professional experience
Work History
Supervisor Home Medical Equipment Operations
Saint Francis Healthcare System
Peoria
02.2025 - Current
- Facilitated communication between departments to enhance teamwork and service delivery.
- Monitored compliance with safety standards and regulatory requirements.
- Monitored employee productivity to provide constructive feedback and coaching.
- Collaborated with other departments to coordinate workflow processes between teams.
- Worked with my team members to ensure our PAP therapy patients are receiving the proper care they need.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Lead Service Technician
Saint Francis Healthcare System
Peoria
12.2022 - 02.2025
- Trained and mentored junior technicians on equipment maintenance procedures.
- Implemented best practices for efficient workflow processes and procedures.
- Sustained multiple audit sheets to verify completion of necessary work by technicians.
- Analyzed customer feedback data to ensure high quality standards were met.
- Remained accessible for unplanned deliveries.
Service Technician
Saint Francis Healthcare System
Peoria
07.2021 - 12.2022
- Installed DME equipment for patient care in home environments, including skilled nursing facilities, and hospitals.
- Diagnosed equipment issues using specialized tools and techniques.
- Handled on-call shifts, addressing equipment issues and concerns arising off shift.
Laborer
Philip Lamb Builders
Peoria
04.2020 - 03.2021
- Maintained clean and organized job sites for safety and efficiency.
- Loaded and unloaded materials, ensuring proper handling and storage.
- Operated power tools for construction tasks and site preparation.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
Education
Associate of Applied Science - Fire Science & Technology
Illinois Central College
East Peoria, IL08-2021
Associate of Applied Science - Respiratory Therapy
Illinois Central College
East Peoria, ILSkills
- Customer service
- Problem resolution
- Active listening
- Teamwork
- Documentation and reporting
- Flexibility
Timeline
Supervisor Home Medical Equipment Operations
Saint Francis Healthcare System
02.2025 - Current
Lead Service Technician
Saint Francis Healthcare System
12.2022 - 02.2025
Service Technician
Saint Francis Healthcare System
07.2021 - 12.2022
Laborer
Philip Lamb Builders
04.2020 - 03.2021
Associate of Applied Science - Fire Science & Technology
Illinois Central College
Associate of Applied Science - Respiratory Therapy
Illinois Central College
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