Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Maximiliano Batres Cruz

Batavia

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shift Leader

Wendys Restaurant
11.2024 - Current
  • Ensured safety regulations to provide a safe workplace
  • Counted cash on hand at shift change and closing.
  • Managed team of 8-10 employees in fast-paced environment.
  • Optimized food cost by controlling labor costs.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Checked orders for quality and completeness.
  • Delegated tasks to employees and monitored activities and task completion.
  • Responsible for interviewing, hiring and training new employees.

Leader

AJR Filtration
12.2022 - 10.2024
  • Trained new employees on company policies, job duties, and performance expectations.
  • Check quality of products to indentify inconsitencies and malfunctions.
  • Maintained positive working and good relationship with co-workers.
  • Facilitated training sessions for new employees on company policies and procedures.
  • Managed a team of 10 to 15 employees for a better quality and productivity.
  • Experience in operating hot air welding machines.

Shift Leader

Wendys Restaurant
01.2023 - 07.2024
  • Ensured that all food products were prepared fresh daily and stored properly.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Resolved customer complaints promptly and professionally.
  • Provided exceptional customer service, and maintained a positive attitude throughout the shift.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain cleanliness.
  • Operated grills, deep fryers and griddles safely to avoid accidents or injury.

GM

Bondi
02.2021 - 10.2022
  • Administered employee discipline through verbal and written warnings.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Analyzed market trends to inform business decisions and strategies.
  • Customer service
  • Created schedules and monitored payroll to remain within budget.

Education

Lic. - Gastronomy & Nutrition

Universidad La Salle Laguna
01.2017

High School Diploma -

Instituto Frances De La Laguna
07-2013

Skills

  • Staff engagement
  • Shift leadership
  • Team collaboration and leadership
  • Culinary expertise
  • Staff training and development
  • Verbal and written communication
  • Quality inspections
  • Time management
  • Team leadership
  • Inventory counts
  • Food quality
  • Quality control assurance
  • Customer service management
  • Staff coordination
  • Kitchen operations
  • Work under pressure

Languages

Spanish
Native/ Bilingual
English
Professional

Certification

ServSafe certification number 24975118

Timeline

Shift Leader

Wendys Restaurant
11.2024 - Current

Shift Leader

Wendys Restaurant
01.2023 - 07.2024

Leader

AJR Filtration
12.2022 - 10.2024

GM

Bondi
02.2021 - 10.2022

High School Diploma -

Instituto Frances De La Laguna

Lic. - Gastronomy & Nutrition

Universidad La Salle Laguna

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Maximiliano Batres Cruz