Summary
Overview
Work History
Education
Skills
Timeline
Military Service
Generic

Max Kislyansky

Netanya

Summary

Highly motivated, results-driven, delivery and development director with over 15 years of experience in the telecommunication industry. Proven track of record of successfully managing and delivering complex large-scale programs and services with multidisciplinary international teams (200+ direct and indirect employees). Passionate about “making things happen”, leading teams and collaborate with partners to successfully deliver products and services. Excellent communication and inter-personal skills, driving high engagement of project staff and stakeholders. Outstanding abilities to understand client's needs and to tailor the best solution to their requirements.

Overview

27
27
years of professional experience

Work History

Director of Professional Services

amdocs
03.2017 - Current
  • Lead a global team of software development managers, scrum masters, developers, and architects, ensuring seamless delivery across multiple time zones.
  • Pioneer the end-to-end implementation of new products, from discovery to production, collaborating closely with R&D, IT, and customer groups.
  • Act as a trusted advisor and escalation point for stakeholders, balancing competing priorities and driving delivery to plan.
  • Build strong customer relationships, leveraging market insights to design and deliver value-driven solutions.
  • Align project execution with business objectives, achieving measurable ROI and accelerating delivery.
  • Direct implementation activities with focus on quality, efficiency, and timeliness.
  • Conduct performance reviews and succession planning, fostering professional growth and team scalability.
  • Mentor and coach team leads and members to strengthen leadership skills and technical expertise.
  • Recruit and onboard top talent, building high-performing, engaged teams.
  • Optimize delivery processes by introducing methods, tools, and best practices that increase efficiency and reduce risks.

Director, Program Management

amdocs
02.2012 - 02.2017
  • Led large-scale transformation programs across North America and Europe accounts.
  • Owned end-to-end delivery life-cycle management across all project domains: work plans, scope, design, time, budget, delivery, operations, customer engagement, quality, HR, risk, and integration.
  • Managed 200+ direct and matrix employees across Israel, India, Cyprus, Ireland, and the US.
  • Provided strategic oversight and delivery for a multi-program portfolio, ensuring alignment with organizational and client business objectives.
  • Defined and enforced best practices, KPIs, and standardized reporting frameworks to strengthen program governance and transparency.
  • Drove cross-functional collaboration to optimize delivery timelines, resource allocation, and risk mitigation across programs.
  • Mentored and developed program managers, fostering a high-performance culture and continuous improvement mindset.
  • Partnered with senior leadership to align program outcomes with business objectives and financial targets (P&L ownership).

Director, Software Development and Delivery

amdocs
07.2009 - 01.2012
  • Held overall responsibility for software development and delivery in the Revenue Management domain for North American accounts.
  • Built and led one of the largest professional lines within the delivery division, overseeing development and maintenance of Revenue Management billing systems, covering the full life cycle from scoping and design through post-production support and ongoing releases.
  • Implemented engineering best practices and patterns across the software development life cycle, including coding standards, peer reviews, source control management, build processes, testing, and certification.
  • Addressed and mitigated complex challenges during the development process, ensuring stability and scalability of systems.
  • Evaluated employee performance, set expectations and goals, and recruited, trained, and supported career growth for team members.
  • Collaborated cross-functionally with Program Management, Business Analysts, Product Managers, and other Engineering leaders to align delivery with business needs.
  • Managed a global team of 150+ software engineers across Israel, India, and Cyprus.

Various Development and Junior Management Roles

amdocs
11.1998 - 06.2009
  • Held overall responsibility for software development and delivery in the Revenue Management domain for North American accounts.
  • Built and led one of the largest professional lines within the delivery division, overseeing development and maintenance of Revenue Management solutions for multiple customers.

Education

Bachelor - Statistics

Haifa University
01.1996

Graduate - mathematics and physics

High school
01.1990

Skills

  • Senior Program Management
  • Service Delivery Management
  • IT Project & Program Management
  • Cross-functional Team Leadership
  • Engineering Leadership
  • Customer Service
  • Continuous Process Improvement
  • Software Development Life Cycle (SDLC)
  • Strategic Business Unit Development and Execution
  • Global Large-Scale Teams Management
  • Driving Results
  • Cross-team Collaboration
  • Software Development management
  • International Customers Relationship
  • P&L Ownership
  • High Productivity with Collaborative Approachability
  • Collaborative Problem Solving
  • Business Transformation
  • Merges & Acquisitions
  • New Units Establishments
  • Escalations Management
  • Team management
  • Team Motivation
  • Project Coordination
  • Team Leadership

Timeline

Director of Professional Services

amdocs
03.2017 - Current

Director, Program Management

amdocs
02.2012 - 02.2017

Director, Software Development and Delivery

amdocs
07.2009 - 01.2012

Various Development and Junior Management Roles

amdocs
11.1998 - 06.2009

Graduate - mathematics and physics

High school

Bachelor - Statistics

Haifa University

Military Service

  • IDF
  • Sergeant in the Nahal Brigade
  • 1996-1998

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Max Kislyansky