Customer Service Associate
Walmart
09.2021 - 10.2021
- Assisted customers with product inquiries and provided accurate information on store policies.
- Processed transactions efficiently using point-of-sale systems to enhance customer satisfaction.
- Resolved customer complaints through active listening and effective problem-solving techniques.
- Maintained a clean and organized workspace to promote a positive shopping environment.
- Adapted quickly to changing situations, demonstrating flexibility during peak hours or staffing shortages.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.