Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Matthew Sonneman

Coal City

Summary

Dynamic Finance Manager with a proven track record at D'Arcy Hyundai, excelling in strategic decision-making and relationship building. Enhanced customer financing options through critical analysis and collaboration with financial institutions, resulting in improved client satisfaction. Skilled in customer relationship management and team leadership, fostering a culture of success and loyalty.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Finance Manager

DArcy Hyundai
09.2023 - 08.2025
  • Analyzed customer financial profiles to recommend tailored financing options.
  • Facilitated loan processing and documentation in accordance with dealership policies.
  • Collaborated with sales team to optimize vehicle financing solutions for customers.
  • Developed relationships with financial institutions to enhance lending options available to clients.
  • Reviewed and approved credit applications, ensuring compliance with underwriting guidelines.
  • Provided training sessions for junior staff on finance processes and systems usage.
  • Assisted in resolving customer inquiries related to financing agreements and payment structures.
  • Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
  • Ensured compliance with federal regulations and company policies regarding automotive financing transactions.

Sales Associate

Darcy Hyundai
10.2019 - 09.2023
  • Cultivated relationships with clients to enhance customer satisfaction and loyalty.
  • Facilitated vehicle demonstrations, effectively showcasing features and benefits to potential buyers.
  • Trained and mentored new sales consultants, fostering a collaborative team environment focused on success.
  • Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
  • Delivered exceptional customer service, addressing concerns and resolving issues promptly.
  • Developed strong relationships with customers for repeat business and referrals.

Sales Associate

Romeoville Toyota
10.2012 - 10.2019
  • Assisted customers with vehicle selection, ensuring alignment with individual preferences and needs.
  • Maintained up-to-date product knowledge on available Hyundai models and features.
  • Executed transactions efficiently, processing sales and managing customer inquiries effectively.
  • Developed strong relationships with repeat customers, fostering loyalty and encouraging referrals.
  • Utilized CRM software to track leads and manage follow-up communications for prospective buyers.
  • Provided exceptional post-sale support, addressing customer concerns and facilitating service appointments.

Education

High School Diploma -

Westfield High School
Westfield, IN

Skills

  • Collaborative team management
  • Strategic decision-making
  • Customer engagement
  • Critical thinking for problem-solving
  • Goal setting
  • Relationship building
  • Customer relationship management (CRM)
  • Conflict resolution
  • Sales management

Certification

Risk Theory dealer ethics and product training in Dallas, TX.

Timeline

Finance Manager

DArcy Hyundai
09.2023 - 08.2025

Sales Associate

Darcy Hyundai
10.2019 - 09.2023

Sales Associate

Romeoville Toyota
10.2012 - 10.2019

High School Diploma -

Westfield High School
Matthew Sonneman