Matthew Rodriguez
Ingleside
Summary
Dynamic and results-driven Lead Certified Medical Assistant at Northwestern Medicine, recognized for enhancing patient care coordination and clinical documentation accuracy. Proven leadership in staff training and development, fostering a collaborative environment. Committed to continuous learning and quality assurance, ensuring optimal patient experiences and safety standards.
Overview
16
16
years of professional experience
Work History
Lead Certified Medical Assistant
Northwestern Medicine
08.2025 - Current
- Assisted with the startup and organization of a new vascular clinic.
- Assisted in patient intake processes, ensuring accurate documentation and efficient flow of information.
- Managed appointment scheduling to optimize clinic workflow and enhance patient experience.
- Conducted routine lab tests and processed specimens, adhering to safety protocols and quality standards.
- Collaborated with healthcare team to ensure seamless communication regarding patient care needs.
- Led initiatives focused on enhancing workplace safety, implementing best practices that fostered a secure environment for patients and staff.
- Facilitated seamless coordination between front office staff and medical team members, resulting in a well-organized clinic operation.
- Supported physicians in delivering quality care through attentive preparation, assistance during examinations, and prompt follow-up on test results.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Certified Medical Assistant
Northwestern Medicine
02.2023 - 08.2025
- Administered patient care, including vital signs monitoring and medical history documentation.
- Assisted physicians during examinations and procedures, ensuring optimal patient comfort and safety.
- Coordinated patient appointments, reducing scheduling conflicts and enhancing workflow efficiency.
- Managed electronic health records with accuracy, maintaining compliance with regulatory standards.
- Trained new staff on clinical procedures and office protocols, promoting a cohesive team environment.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
Patient Care Technician
Northwestern Medicine
04.2021 - 02.2022
- Monitored patient vital signs and reported changes to nursing staff for timely interventions.
- Assisted patients with daily activities, enhancing comfort and promoting independence.
- Maintained accurate documentation of patient care activities in electronic health records systems.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans.
- Trained new staff on protocols, ensuring adherence to safety standards and best practices.
- Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
- Improved patient satisfaction with attentive communication and responsiveness to needs.
Cook
Walt Disney Company
08.2017 - 11.2019
- Prepared diverse menu items in compliance with health and safety regulations.
- Operated kitchen equipment efficiently, ensuring optimal functionality and cleanliness.
- Collaborated with team members to streamline food preparation processes.
- Managed inventory levels, minimizing waste while maintaining ingredient quality.
- Ensured timely service delivery during peak hours, enhancing customer satisfaction levels.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Ensured compliance with all food safety regulations, maintaining record of excellence in health inspections.
Heavy Equipment Operator
Army
06.2009 - 03.2017
- Operated heavy machinery including bulldozers, excavators, and loaders to complete various site tasks.
- Conducted routine maintenance checks on equipment to ensure optimal performance and safety compliance.
- Collaborated with team members to execute excavation and grading projects efficiently and effectively.
- Trained junior operators on safe equipment operation and adherence to company policies.
- Ensured accurate documentation of daily operations, including equipment usage logs and safety inspections.
- Operated range of heavy equipment on regular basis with advanced skill.
- Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
- Played a key role in successful project completions by maintaining open lines of communication with supervisors and team members, ensuring timely adjustments to work strategies when needed.
- Maintained accurate logs of equipment operation hours, maintenance activities, and project progress for streamlined record-keeping purposes.
- Collaborated with team members to complete complex projects, utilizing strong communication skills and problem-solving abilities.
Education
Diploma - Medical Assistant
American Career College
CA03-2020
High School Diploma -
Corona High School
Corona, CA06-2009
Skills
- Clinical leadership
- Critical thinking
- Documentation accuracy
- Continuous learning attitude
- Staff training and development
- Patient care coordination
- Customer service
- Medical office administration
- Clinical documentation
- Quality assurance monitoring
Timeline
Lead Certified Medical Assistant
Northwestern Medicine
08.2025 - Current
Certified Medical Assistant
Northwestern Medicine
02.2023 - 08.2025
Patient Care Technician
Northwestern Medicine
04.2021 - 02.2022
Cook
Walt Disney Company
08.2017 - 11.2019
Heavy Equipment Operator
Army
06.2009 - 03.2017
Diploma - Medical Assistant
American Career College
High School Diploma -
Corona High School