Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Matthew Rhea

Bloomington

Summary

Experienced in customer-centric environments with a strong commitment to enhancing service quality. Focused on ensuring customer satisfaction through positive interactions and meaningful connections. Strong focus to represent company values while fulfilling customer needs effectively. Dedicated to continuous improvement and professional development across various roles. Ultimately strive to be the best person I can be whether it's personal life or my career and face challenges with a optimistic attitude. Keen on learning from positive/negative experiences to drive personal and professional growth.

Overview

8
8
years of professional experience

Work History

Produce Clerk

Hy-Vee Inc.
05.2020 - Current
  • Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
  • Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
  • Most importantly provided excellent customer service by assisting shoppers find items, answering questions, greeting them, building relationships, serving with a smile, and expressing gratitude for their business.

Seasonal Worker

Corn Crib Stadium
08.2018 - 09.2019
  • Worked as a cook, cleanup crew, food/event prep, assisted buffet events, and managed the field during concerts.
  • Developed strong relationships with coworkers through effective communication skills and the ability to work in high pressure situations.

Crew Worker

Pizza Ranch
01.2019 - 04.2019
  • Prepped food, Prepared and cooked the pizzas for the buffet, assisted with dishes, worked as a busboy, and ensured customers were having a great experience at Pizza Ranch.
  • Developed a strong work ethic through diligent effort to maintain customer satisfaction and exceed my duties as a worker.

Crew Worker

Oberweis and That Burger Joint
09.2017 - 04.2018
  • Prepared food, setup the store, washed dishes, worked as cleanup crew, and ensured customers were enjoying their experience at Oberweis.

Education

High School -

Normal Community High School
Normal, IL
05.2018

Associate Arts - Arts

Heartland Community College
Normal, IL
05-2020

Bachelor of Arts - Creative Technologies

Illinois State University
Normal, IL
05-2023

Skills

  • Customer service
  • Strong work ethic
  • Positive attitude
  • Trustworthy
  • Altruistic
  • Focused Self-Improvement
  • Relationship building
  • Attentive Listening

Accomplishments

    Received employee of the month at Hy-Vee Inc. for consistent work ethic, customer satisfaction, and diligence to create a positive work environment.

    Dean's List at Heartland Community College

Timeline

Produce Clerk

Hy-Vee Inc.
05.2020 - Current

Crew Worker

Pizza Ranch
01.2019 - 04.2019

Seasonal Worker

Corn Crib Stadium
08.2018 - 09.2019

Crew Worker

Oberweis and That Burger Joint
09.2017 - 04.2018

High School -

Normal Community High School

Associate Arts - Arts

Heartland Community College

Bachelor of Arts - Creative Technologies

Illinois State University

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Matthew Rhea