Matthew Morales
Chicago,Illinois
Summary
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
7
7
years of professional experience
Work History
Team Member
Target
10.2020 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Increased overall efficiency by assisting in the preparation of food items and maintaining proper inventory levels.
- Supported team members during peak hours, multitasking between various roles as needed.
- Enhanced team morale by fostering an environment of open communication, collaboration, and shared accountability.
- Assisted in training new staff members on company policies, procedures, and best practices for superior guest interactions.
- Recognized as dependable employee who consistently arrived on time for scheduled shifts, displaying commitment to the team''s success.
Guest Service Representative
At Your Service LLC
03.2017 - 03.2020
- Greet guest upon arrival
- Administer check ins & check outs
- Provide accommodations
- Complete ticket purchase transactions
- Be a source of information to guest on various manners.
- Welcomed guests on arrival, displaying professional and friendly approach.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
Education
Business Accounting - Accounting
Harold Washington College, City College of Chicago
Chicago, IL05.2021
High School Diploma -
St. Laurence High School
Burbank, IL05.2015
Skills
- Able to communicate with fellow coworkers
- Flexible Schedule
- Product Knowledge
- Work along team for certain tasks
- Proficient in Microsoft Word, PowerPoint, and Excel
- Problem-Solving
- Teamwork and Collaboration
- Customer Service
- Computer Skills
- Decision-making capabilities
- Workplace Safety
Hobbies
Volunteer coach of little league baseball
Timeline
Team Member
Target
10.2020 - Current
Guest Service Representative
At Your Service LLC
03.2017 - 03.2020
Business Accounting - Accounting
Harold Washington College, City College of Chicago
High School Diploma -
St. Laurence High School
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