Summary
Work History
Education
Skills
Timeline
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Matthew Mohan

Palos Park

Summary

Motivated and detail-oriented professional with a bachelor's degree in Communications and over three years of experience in personal banking and hospitality. Proven ability to handle sensitive financial information, maintain composure in high-pressure environments, and communicate effectively with diverse clients. Demonstrates strong integrity, analytical thinking, and adaptability, with a clear commitment to public service and professional accountability.

Work History

Personal Banker

Old National Bank
Orland Park, IL
2024 - 2025
  • Assisted clients in opening and managing various bank accounts.
  • Provided product knowledge to customers regarding loans, credit cards, and savings options.
  • Facilitated transactions efficiently using banking software and systems.
  • Answered customer inquiries and resolved issues promptly to enhance satisfaction.

Front Desk Agent

Peninsula Chicago Hotels
Chicago, IL
2022 - 2023
  • Managed guest check-ins and check-outs efficiently, ensuring seamless arrival experiences.
  • Resolved guest inquiries and concerns promptly, enhancing overall satisfaction levels.
  • Coordinated reservations and room assignments using hotel management software effectively.
  • Maintained accurate records of guest information and billing details for improved efficiency.

Education

Bachelor of Arts - Radio And Television Broadcasting

Lewis University
Romeoville, IL
01-2021

Skills

  • Professionalism with high-profile clients
  • Communcation
  • Handling Stressful Situations
  • Customer conflict resolution
  • Fraud Awareness
  • Customer Identity Verification
  • Financial Transactions

Timeline

Personal Banker

Old National Bank
2024 - 2025

Front Desk Agent

Peninsula Chicago Hotels
2022 - 2023

Bachelor of Arts - Radio And Television Broadcasting

Lewis University

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Matthew Mohan