Experienced leader in transportation management with strong focus on team collaboration and achieving results. Proven ability to oversee logistics, optimize routes, and ensure regulatory compliance. Highly adaptable, dependable, and skilled in problem-solving, strategic planning, and resource allocation. Known for enhancing operational efficiency and fostering cohesive work environment.
Overview
23
23
years of professional experience
Work History
Fleet Manager
Hogan Transport
04.2024 - Current
Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
Increased fleet efficiency by implementing preventive maintenance programs and scheduling regular vehicle inspections.
Collaborated with human resources to recruit, train, and retain top talent within the fleet operations team.
Facilitated open lines of communication between drivers, dispatchers, mechanics, and leadership to foster a collaborative work environment.
Enhanced fleet efficiency by implementing advanced tracking and monitoring systems.
Operations Manager
Penske Logistics
12.2020 - Current
Responsible for business planning, forecasting and management of multi-million dollar P&L.
Developed and implemented strategies to maximize customer satisfaction.
Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
Presented quarterly KPI metrics to carrier and customer executive staff
Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Developed strong relationships with vendors, resulting in better pricing and improved service quality.
Turnover rate at the Operation I managed did not exceed 1.3%.
Terminal Manager
Black Horse Carriers, INC.
04.2017 - 12.2020
Performed human resource-related tasks by interviewing and hiring employees, performing payroll functions and evaluating drivers.
Promoted safety programs throughout terminal by conducting meetings and communicating safety program messages.
Directed and monitored tracking, routing and dispatching transportation vehicles.
Facilitated delivery of dispatched loads by assigning boards and developing contingency plans.
Oversaw maintenance activities, ensuring equipment reliability and minimal downtime due to repairs or malfunctions.
Fielded customer complaints and comments and rectified issues.
Handled customer complaints and revised process to improve service.
Maintained and exceeded contractual KPI metrics with 99.7% on-time deliveries, and delivery quality exceeding 99.4%.
Route Driver
Black Horse Carriers, INC.
05.2014 - 04.2017
Operated under USDOT and FMCSA compliance and safety regulations.
Zero CSA points or DOT recordable incidents on my commercial MVR in 13 years as a professional driver.
Received, counted and inspected inventory for delivery.
Scanned customer orders at point of delivery for shipment confirmation and parcel tracking.
Inspected and loaded delivery trucks and picked up customer returns.
Logged mileage, stops, orders and carton counts for each route.
Navigated 1500 miles every week in a Class A commercial vehicle to deliver OEM car parts to customers on a dedicated route.
Communicated regularly with dispatcher for delivery route details and changes.
Maintained client relationships for several years and cultivated numerous new, long-lasting relationships.
Delivery Truck Driver
Pepsi Beverages
06.2002 - 05.2014
Operated with safety and skill to avoid accidents and delays.
Maintained safe driving record by observing all road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle at all times.
Operated equipment such as hand trucks and carts to efficiently load and unload vehicles, consistently maintaining tight timetables.
Offered every customer outstanding service, promoting high satisfaction and cementing loyalty.
Optimized routes to maximize efficiency and scheduled service stops.
Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Organized all shipping paperwork and documented customer payments to keep records accurate and current.
Clearly communicated with dispatchers, giving updated information, including estimated times of arrival and latest road conditions.
Inspected vehicle before and after every trip and conducted minor repairs.
Tracked time spent on assignments each day for productivity reporting.
Removed and unloaded packages from side & rear load trucks for customer deliveries, using extreme care to avoid damage to goods.
Education
High School Diploma -
Batavia High School
Batavia, IL
06.2002
Skills
Operations and logistics Management
Business planning, forecasting, and expense tracking
Transportation regulations, regulatory compliance
Load planning, dispatch, and tracking
Operational efficiency, fleet optimization, and fleet management
Maintenance and repair orders, Vehicle inspection, Vendor collaboration
Service improvement analysis, data analytics, and reporting
Health Education & Outreach Assistant at Metropolitan State University of DenverHealth Education & Outreach Assistant at Metropolitan State University of Denver