Summary
Overview
Work History
Education
Skills
Languages
Timeline
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MATTHEW MARTINEZ

Joliet

Summary

Dedicated and enthusiastic individual seeking to leverage hands-on experience and a diverse skill set to contribute positively in a dynamic work environment. Committed to continuous personal and professional growth, with a proven ability to work effectively with people and adapt to new challenges.

Developed strong organizational and customer service skills in fast-paced retail environment. Proficient in managing inventory and maintaining clean, well-stocked store. Seeking to transition into new field, bringing focus on efficiency and customer satisfaction.

Personable and reliable individual with strong organizational and communication skills. Familiar with inventory management and customer service, adept at handling stock and ensuring product availability. Committed to fostering positive shopping experience and maintaining store cleanliness and order.

Overview

2
2
years of professional experience

Work History

Grocery Team Member

Tonys Fresh Market
12.2024 - Current
  • Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
  • Provided exceptional customer service, answering questions and helping customers locate items.
  • Maintained dairy department stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.
  • Retrieved items for customers and verified prices.
  • Improved overall store appearance by keeping aisles clean, uncluttered, and well-stocked throughout the day.
  • Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
  • Maintained food safety standards by properly storing perishable items and monitoring expiration dates.
  • Enhanced customer satisfaction by efficiently stocking shelves and maintaining a clean store environment.
  • Handled customer complaints with patience and understanding, working towards a satisfactory resolution for both parties.
  • Assisted customers with purchases by providing knowledgeable recommendations and suggestions, educating customers on standard preparation and food pairing.
  • Assisted customers by finding items quickly to boost store satisfaction rates.

Production Associate

Voyant Beauty
06.2024 - 08.2024
  • - Assisted in the production line, ensuring efficient operations and high-quality output.
  • - Collaborated with team members to meet daily production goals and deadlines.
  • - Conducted routine inspections and maintenance of production equipment.
  • - Addressed and resolved any issues that arose during the production process.

Forklift Operator

Vertical Cold Storage
06.2023 - 11.2023
  • - Operated forklifts to transport and manage inventory in a warehouse environment.
  • - Maintained accurate records of inventory movement and assisted in stock replenishment.
  • - Ensured compliance with safety protocols and conducted regular equipment checks.
  • - Worked closely with team members to ensure timely and accurate order fulfillment.

Education

High School Diploma -

Joliet West High School
401 N Larkin Ave, Joliet, IL 60435
05-2023

Skills

  • Forklift Operator
  • Computer Proficiency
  • Graphic Design
  • Web Design
  • Adobe Dreamweaver
  • Adobe Illustrator
  • Adobe Photoshop
  • Video Editing
  • Active Listening
  • Bilingual Communication
  • Cooperation
  • Pet Sitting
  • Experience with Animals
  • Store maintenance
  • Stock management
  • Cleanliness and hygiene
  • Shelf stocking
  • Maintaining displays
  • Customer service
  • Teamwork and collaboration
  • Attention to detail
  • Safety standards
  • Restocking produce
  • Heavy lifting
  • Returning carts

Languages

Spanish
Native or Bilingual

Timeline

Grocery Team Member

Tonys Fresh Market
12.2024 - Current

Production Associate

Voyant Beauty
06.2024 - 08.2024

Forklift Operator

Vertical Cold Storage
06.2023 - 11.2023

High School Diploma -

Joliet West High School

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MATTHEW MARTINEZ