Matthew Gillespie
Charleston
Summary
Detail-oriented Estimator with over 20 years in vehicle damage assessment and repair processes. Strong experience in utilizing estimating software and collaborating with teams to ensure precise evaluations and customer satisfaction. Committed to enhancing repair accuracy and efficiency.
Overview
23
23
years of professional experience
Work History
Service Advisor
Crash Champions
Champaign
11.2025 - 02.2026
- Assessed vehicle damage and provided accurate repair cost estimates to facilitate informed customer decisions.
- Explained repair estimates and processes to customers, enhancing their understanding and trust.
- Partnered with technicians to identify necessary repairs and parts, ensuring timely and effective service delivery.
- Utilized estimating software to create detailed repair proposals.
Estimator
World Class Collision
Charleston
10.2002 - 11.2025
- Inspected vehicles to assess structural integrity and identify damage for repair planning.
- Removed and replaced damaged panels with precision to ensure proper fit and alignment.
- Repaired vehicle bodies using hand and power tools to restore functionality and appearance.
- Applied paint finishes to restore vehicle appearances to factory standards.
Education
Associate of Applied Science - Mortuary Science
Worsham College of Mortuary Science
Chicago, IL02.1998
Skills
- Vehicle damage assessment
- Damage appraisal
- Estimating software use
- Parts ordering
- Parts collaboration
- Customer relationship management
- Customer communication
- Team collaboration
Timeline
Service Advisor
Crash Champions
11.2025 - 02.2026
Estimator
World Class Collision
10.2002 - 11.2025
Associate of Applied Science - Mortuary Science
Worsham College of Mortuary Science