Matthew Fazio
Crest Hill,Illinois
Summary
Dedicated marina professional with strong skills in safety management and operational efficiency. Proven track record in enhancing customer satisfaction and streamlining processes, ready to drive impactful improvements.
Overview
21
21
years of professional experience
Work History
Marina Dock Hand
Navy Pier Marina
Chicago, IL
04.2025 - Current
- Implemented systematic cleaning and organizational protocols for marina facilities, promoting a welcoming environment.
- Oversaw and coordinated docking and undocking activities for multiple types of watercraft.
- Acquired comprehensive knowledge of safety protocols and best practices to enhance operational efficiency at the marina.
- Provided detailed information to customers regarding services and amenities to improve overall satisfaction.
- Collaborated with team members to enhance customer satisfaction and service quality at the marina.
- Monitored and evaluated dock lines and fenders to ensure compliance with safety protocols.
- Addressed maintenance needs by performing minor repairs on dock walkways, lighting fixtures, and other critical infrastructure components.
- Managed emergency response protocols to maintain safety and security for marina visitors.
- Streamlined vessel check-in and check-out processes to improve customer experiences.
- Executed marina maintenance activities to uphold cleanliness and organization standards.
- Actively monitored weather conditions to provide timely updates and guidance to boat owners during inclement weather events.
- Organized and executed special events at marina to promote community involvement.
- Provided backup support for office administrative duties such as answering phone calls or processing payments during peak hours.
- Participated in staff training programs designed to enhance knowledge about current industry trends or best practices within the profession.
- Enhanced marina safety by regularly inspecting docks, equipment, and boating facilities.
- Maintained strong working relationships with colleagues and supervisors, contributing to a positive and collaborative work environment.
- Coordinated vessel communication through marine radio systems, enhancing operational efficiency at marina entry and exit points.
- Maintained accurate records of dock usage, reservations, and billing information.
- Educated customers on local boating regulations and guidelines for safe navigation within the harbor area.
- Managed mooring assignments to optimize space utilization while accommodating specific boat owner requests when possible.
- Executed safety protocols diligently to minimize risks and ensure a secure work environment.
- Conducted regular inventory checks of supplies and equipment for efficient marina operations.
- Collaborated with marina management on implementing new policies or procedures for continuous improvement efforts.
- Established and maintained clear communication pathways among boat owners, staff, and management to support seamless daily operations.
Forklift Operator
Transportation Warehousing Enterprises
Joliet, IL
04.2011 - 04.2025
- Operated forklifts to transport materials within warehouse, ensuring efficient movement of goods.
- Conducted daily safety checks on equipment, maintaining compliance with safety regulations.
- Assisted in inventory management by organizing and labeling stock effectively.
- Collaborated with team members to streamline loading and unloading processes for timely deliveries.
- Followed standard operating procedures for forklift operation, promoting a safe work environment.
- Participated in training sessions to enhance skills in equipment operation and safety protocols.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
- Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
- Conserved warehouse space through efficient stacking and placement of materials according to size, weight, and fragility requirements.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Enhanced customer satisfaction by ensuring that goods were handled with care, minimizing returns due to damage.
Fabricator/Maintenance Supervisor
The Contractor Source-Walttools
Morris, IL
08.2004 - 01.2011
- Operated various fabrication tools and machinery to produce high-quality components.
- Interpreted blueprints and technical drawings to ensure precise specifications were met.
- Collaborated with team members to maintain efficient workflow and production schedules.
- Conducted quality control inspections to identify defects and implement corrective actions.
- Supervised fabrication projects, ensuring adherence to timelines and budget constraints.
- Led troubleshooting efforts for equipment malfunctions, minimizing downtime during production runs.
- Read blueprints and technical drawings to determine specifications of materials and tools needed for specific jobs.
- Operated welding machines and grinders to cut, shape and join metal workpieces.
- Used gauges, templates, and other measuring devices to inspect production parts.
- Followed Operational Safety and Health Administration (OSHA) regulations to promote safe equipment operation and workplace safety.
- Developed innovative solutions for challenging fabrication projects, resulting in successful outcomes and satisfied clients.
- Aligned and verified positioning using measuring instruments to determine reference points and compute layout dimensions.
- Consistently met project deadlines through diligent time management, task prioritization, and effective communication with stakeholders.
- Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
Education
Associate of Science - HVAC Engineering
Environmental Technical Institute
Blue Island, IL05-1998
Timeline
Marina Dock Hand
Navy Pier Marina
04.2025 - Current
Forklift Operator
Transportation Warehousing Enterprises
04.2011 - 04.2025
Fabricator/Maintenance Supervisor
The Contractor Source-Walttools
08.2004 - 01.2011
Associate of Science - HVAC Engineering
Environmental Technical Institute