Matt Hayes Sr

Evaluated credit requests, identifying appropriate banking institutions for approvals.

Provided guidance to sales staff throughout sales process.

Facilitated sales of Camping World's extended warranty solutions.

• Aligned team objectives to organizational goals for cohesive direction.
• Drove employee engagement initiatives for improved morale and retention.
• Fostered strong client relationships to drive repeat business and referrals.
• Established operational benchmarks to monitor performance and quality.
• Supervised various locations, enforcing high-quality standards of operation.
• Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
• Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
• Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
• Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
• Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
• Championed a culture of continuous improvement by regularly soliciting feedback from employees and implementing changes based on their suggestions.