Matt Frenden

Petsigthhealth.com

• Established a successful business by identifying market needs in the pet industry and developing innovative solutions to help pet industry owners generate revenue, reduce their workload and improve patient care.
• Lead the strategic planning process to define business goals and ensure alignment across all departments.
• Champion continuous improvement efforts within the organization, streamlining operations for increased efficiency.
• Ensure compliance with industry regulations while maintaining ethical business practices at all times.
• Expanding the company's geographical reach, opening new markets and increasing profitability.
• Negotiate favorable contracts with suppliers, reducing costs while maintaining product quality.

• Consulted tens of thousands of clients on tax resolution solutions pertaining to federal and state tax debt.
• Played a pivotal role in securing new business by delivering convincing presentations showcasing our company''s expertise and capabilities.
• Identified opportunities for upselling and cross-selling, contributing to increased revenue generation from existing clientele.
• Maintained up-to-date knowledge of industry best practices through continuous professional development activities.
• Increased sales tax compliance by conducting thorough audits and providing clear recommendations for improvement.
• Negotiated settlements for disputed audit findings, resulting in mutually beneficial resolutions for both parties involved.

General Manager: Oversee all store operations including but not limited to
accountability for overall store sales metrics, branding and marketing, overall
store appearance, recruiting, hiring and training employees on selling skills
and product knowledge.

District Services Leader: Recruit and hire employees for company services (Dog Training, Grooming, Veterinarian services) as well as train on best practices to close and increase new business through existing and new customer bases.
Key Perfomance:
-2 million dollar increase (18%) extra services sales in Chicago District in only a one year period.
- 200% YOY comp for Dog Training sales in assigned personal stores
-Personally had an outline published for recruiting employees upon company request based on best practices for entire mid-west region based upon personal success
-Personally and successfully recruited employees to help fully staff brand new stores as well as existing stores through personal outreach/recruiting.