Matilda Guerrero
Normal,IL
Summary
Pre-dental student with experience in clinical, academic, and customer service settings. Skilled in communication, organization, and supporting patients, students, and staff in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist
ISU Math Department
02.2025 - Current
- Answered phone calls and assisted students, faculty, and staff with questions and concerns.
- Scheduled and coordinated exam appointments for students.
- Distributed, collected, and monitored exams in accordance with department procedures.
- Provided clear information to students and professors regarding exam policies and scheduling.
- Maintained an organized and professional office environment while supporting department operations.
Lifeguard
City of Crystal Lake
05.2023 - Current
- My primary responsibilities were to provide a safe environment to patrons, uphold rules, answer questions, perform first aid, fill out incident reports, fill out save reports, and attend training twice a week. Perform water saves once this summer. Other tasks were to clean bathrooms, guard office, and clean up the beach.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Intern
Kirk W. Noraian, D.D.S., M.S., P.C.
12.2024 - 05.2025
- Assisted in preparing and cleaning treatment rooms and dental equipment to maintain a sterile and organized clinical environment.
- Supported infection control protocols by properly handling and disinfecting instruments.
- Observed and learned the operation of dental machines and clinical tools used in periodontics.
- Interacted with patients in a professional and welcoming manner, helping to ensure a comfortable experience.
- Gained exposure to clinical workflow, patient care, and the role of teamwork in a dental office setting.
Deck Supervisor
Goldfish Swim School
07.2023 - 01.2025
- Guided swim instructors through the day. I am responsible for the pre shift and post shift meetings talking about the positives and negatives things to work on. I do door calls for the swimmers and families, test pool chemicals, move up kids, greet and talk to parents about their swimmers.
Education
Bachelor of Science - Biology
Illinois State University
Normal, IL05-2028
High School Diploma -
Crystal Lake South High School
Crystal Lake, IL05.2024
Skills
- Communication and organization skills
- Computer Skills (Word, Excel, PowerPoint, Outlook)
- Problem-solving
- Multitasking ability
- Fast learner
- Follow rules and regulations
- Able to face confrontation
- Adaptability
- Teamwork and interpersonal skills
- Telephone skills
Certification
- First Aid/CPR Certified
Languages
Spanish
Limited Working
Polish
Professional Working
English
Native or Bilingual
Timeline
Receptionist
ISU Math Department
02.2025 - Current
Intern
Kirk W. Noraian, D.D.S., M.S., P.C.
12.2024 - 05.2025
Deck Supervisor
Goldfish Swim School
07.2023 - 01.2025
Lifeguard
City of Crystal Lake
05.2023 - Current
Bachelor of Science - Biology
Illinois State University
High School Diploma -
Crystal Lake South High School
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