Mateusz Wojdak
Portillos Restaurant
Addison
1
Language
6
years of professional experience
Dedicated Customer Service Professional experienced in fostering positive relationships and creating engaging environments that promote learning and teamwork. Developed exceptional problem-solving and time management skills through hands-on experience in childcare and retail, delivering quality service while ensuring safety and enhancing children's growth through engaging activities.
Work History
Babysitter
5 Years 5 Months- Developed engaging educational activities to promote learning and creativity among children.
- Managed daily routines, including meals, naps, and playtime, fostering a structured environment.
- Supervised children in various age groups, ensuring safety and well-being during activities.
- Communicated effectively with parents regarding children's progress and daily experiences.
- Implemented behavior management strategies to encourage positive interactions and conflict resolution.
- Organized recreational outings, enhancing social skills and teamwork through group activities.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
Cashier
6 Years- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring balanced end-of-shift reports.
- Collaborated with team members to streamline checkout procedures, enhancing customer experience.
- Trained new staff on operational protocols and best practices for efficiency.
- Implemented upselling techniques, boosting sales while providing tailored recommendations to customers.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Coach
3 Months- Developed training programs to enhance athletes' skills and performance consistency.
- Implemented safety protocols to ensure a secure training environment for all participants.
- Analyzed performance metrics to identify areas for improvement in team strategies.
- Organized and led practice sessions, emphasizing skill development and competitive readiness.
- Established positive relationships with athletes and parents, enhancing communication and engagement.
- Evaluated individual athlete progress, providing tailored feedback to support their development goals.
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
Education
Bachelor of Arts - Psychology
- Honoree of National Society of Leadership and Success
- Dean's List First semester of the year 2026
- Athletic Scholarship Recipient
- 3.91 GPA
- Extracurricular Activities: Cheerleading team all years while I attended this University
- Elected Captain of Cheerleading team
Skills
Cleaning and sanitizing
Safety awareness
Time management
Problem-solving
Time management
Childcare hygiene
Building relationships
Group leadership
Child development
Positive reinforcement
Written communication
Strong work ethic
Good with change
Activity facilitation
Adaptable approach
Languages
Polish
Native or Bilingual
Timeline
Coach
Cheer Extreme Allstars
02.2023 - 05.2023Read More
Babysitter
Friend
03.2021 - CurrentRead More
Cashier
Portillos Restaurant
08.2020 - CurrentRead More
Roosevelt University
Bachelor of Arts from Psychology
Read More