Matan Sayegh
Third Year Industrial Engineering And Management Student Majoring In Information Systems
Tel Aviv
Summary
Results-driven and detail-oriented professional with experience in monitoring and managing infrastructure, analyzing logs, and providing first-level client support. Proficient in Python, SQL, and workflow optimization tools. Quick learner with excellent problem-solving skills, adaptability, and a proven ability to work under pressure while meeting deadlines.
Overview
7
7
years of professional experience
24
24
years of post-secondary education
Work History
NOC Tier 1 Engineer
Paragon Solutions
03.2024 - Current
- Monitoring and Incident Management: Continuously monitor the company’s infrastructure, including servers, network traffic, and application performance, to ensure stability and security. Investigate incidents through log analysis and escalate complex issues for resolution.
- Log Analysis and Troubleshooting: Analyze logs from tools like Grafana, Kibana, and Kubernetes pods to identify and resolve technical problems efficiently.
- Tool Utilization and Automation: Use tools such as Jenkins, Jira, Confluence, and Docker to automate processes, manage tasks, and maintain accurate documentation.
- First-Level Support: Provide initial technical support to clients, addressing their concerns and ensuring quick and effective resolutions while maintaining clear communication.
- Collaboration and Communication: Work closely with internal teams and customers to resolve issues, optimize workflows, and ensure smooth operation of critical systems
MALFUNCTION SPECIALIST
Talad T.S Ltd - Intel
05.2018 - 01.2022
- Acting as Shift Leader - responsible for the team of 12 technicians (task distribution and staff training and improvement of professional skills of the team)
- Equipment maintenance per service interval including filling in technical documents and forms
- Trainer - a source of professional knowledge, educates and trains old and new staff members in working on different machines in the department
Education
Bachelor's Degree in Progres - Third-Year Industrial Engineering And Management
Afeka Academic College of Engineering
Tel Aviv, Israel 04.2001 - Current
Skills
Proficiency in Python, SQL, and Automation Tools
Client Support and Strong Communication Skills
Workflow Optimization and Task Management (Jira, Confluence, Jenkins)
Infrastructure Monitoring and Log Analysis (Grafana, Kibana, Kubernetes
undefinedFellowships and Leadership Programs
Fellowship Recipient and Project Manager – ISEF Foundation, Central Program
2023 – Present
- Third-year fellowship recipient in the ISEF Foundation, managing multiple projects within the Central Program.
- Overseeing budgets, coordinating with stakeholders, and ensuring successful project execution.
- Driving community impact through effective leadership and collaboration.
Military Service
A soldier in the 12th Battalion, Golani Brigade. Completed full military service with certification in a command and control course and experience operating advanced systems, with honors.
Timeline
NOC Tier 1 Engineer
Paragon Solutions
03.2024 - Current
MALFUNCTION SPECIALIST
Talad T.S Ltd - Intel
05.2018 - 01.2022
Bachelor's Degree in Progres - Third-Year Industrial Engineering And Management
Afeka Academic College of Engineering
04.2001 - Current
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