Mason Dykstra
Bloomington
Summary
Equipped with strong interpersonal/communication abilities, willingness to learn, and excellent technical skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
1
1
year of professional experience
Work History
Pro Shop Employee
Deer Valley Golf Club
2023.04 - 2024.08
- Contributed to the pro shop's success by promoting special offers, events, and membership opportunities.
- Educated customers on proper golf course etiquette and safety guidelines, fostering a positive experience for all players.
- Enhanced overall customer experience by addressing concerns promptly and professionally while maintaining a courteous demeanor.
- Increased customer satisfaction by providing excellent service and assistance to meet their needs.
- Maintained a clean and organized pro shop, ensuring an inviting atmosphere for customers.
- Assisted in inventory management to maintain optimal stock levels and prevent shortages or overstock situations.
- Managed efficient financial transactions accurately using point-of-sale systems, ensuring proper accounting of daily sales reports and inventory records.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Bachelor of Arts - Business
Illinois State University
Normal, IL05.2026
Associate of Arts - Business
Sauk Valley Community College
Dixon, IL05.2024
High School Diploma -
Morrison High School
Morrison, IL06.2022
Skills
- Strong Communication and Interpersonal Skills
- Brand representation
- Customer Engagement
- Phone Etiquette
- POS System Operation
- Product Knowledge Expertise
- Reliability
- Professionalism
Hobbies
In my free time, I love to golf as much as possible. Currently, I am a scratch golfer which is the top 1% of all golfers. I look forward to using this to my advantage in my future in Business, and being able to build stronger relationships with clients on the course.
Timeline
Pro Shop Employee
Deer Valley Golf Club
2023.04 - 2024.08
Bachelor of Arts - Business
Illinois State University
Associate of Arts - Business
Sauk Valley Community College
High School Diploma -
Morrison High School
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