Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Mason Denk

Mason Denk

Poplar Grove

Summary

Detail-oriented associate with expertise in customer service and quality assurance. Proven ability to resolve inquiries effectively while maintaining cleanliness and compliance. Ready to enhance service quality and support operational efficiency.

Overview

2
2
years of professional experience

Work History

Homelines Associate

Walmart
Rockford
02.2025 - 08.2025
  • Efficiently resolved customer inquiries and issues to enhance service quality.
  • Conducted thorough inspections to ensure compliance with quality assurance standards.
  • Collaborated with team members to execute daily cleaning tasks effectively.
  • Maintained cleanliness of assigned areas using suitable cleaning supplies.
  • Restocked cleaning supplies and communicated inventory needs to management promptly.
  • Removed trash bags and organized recyclable materials in designated areas.
  • Collected trash from hallways, bathrooms, and workspaces to uphold cleanliness.

Stocking Associate

Walmart
Rockford
11.2023 - 02.2025
  • Stocked shelves with merchandise according to store layout and inventory needs.
  • Maintained cleanliness and safety standards in stocking areas and aisles.
  • Unloaded goods using hand trucks to receive merchandise efficiently.
  • Scanned items for inventory tracking to ensure accurate stock levels.
  • Organized backroom inventory for streamlined stock retrieval and labeling.
  • Handled customer inquiries regarding product availability and location.
  • Assisted customers in locating products both on shelves and in backroom.
  • Discarded empty packaging after stocking to maintain a tidy environment.

Education

Associate of Arts - Business Administration

Rock Valley College
Rockford, IL
05-2025

Skills

  • Customer service
  • Inventory management
  • Team collaboration
  • Quality assurance
  • Time management
  • Effective communication
  • Problem resolution
  • Policy adherence

Affiliations

  • Avid NFL fan, Denver Broncos
  • Good work ethic, no complaining
  • Listens to advice and criticism to better himself

Accomplishments

  • Graduated RVC with Honors
  • Maintained a 3.5 GPA while in college and a 4.2 GPA at High School
  • Plans to be involved with accounting and business clubs and help out the football team here ar UWW

Timeline

Homelines Associate

Walmart
02.2025 - 08.2025

Stocking Associate

Walmart
11.2023 - 02.2025

Associate of Arts - Business Administration

Rock Valley College

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Mason Denk