Experienced with clinical operations management, ensuring optimal patient care and staff performance. Utilizes leadership skills to effectively guide and support nursing teams. Track record of implementing process improvements that enhance efficiency and patient satisfaction.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Nurse Manager
Prime Healthcare (formerly Ascension) St. Joseph's Hospital
03.2023 - Current
Successfully manage and supervise an interdisciplinary team of fifty-plus staff members, providing guidance and support to ensure optimal patient care.
Participate in meetings, committees, and projects related to unit or facility-wide initiatives.
Responsible for all unit operations
Completed regular patient rounding to address concerns and perform service recovery if necessary.
Clinical Instructor
Mental Health Nursing, Chamberlain University
08.2020 - Current
Responsible for overall safety of the students in the physical environment.
Provided instruction on clinical skills including care-planning.
Role model safe and therapeutic interactions to students
Conduct in-person and virtual clinicals for nursing students for mental health
Nurse Educator
Ascension Alexian Brothers Hospital
06.2022 - 03.2023
Nurse educator for a 144-bed psychiatric hospital and outpatient staff, agency staff and nursing students/instructors.
Responsible for the continuing education and development of staff nurses throughout inpatient and outpatient programs.
Facilitates Cerner training to all new staff.
Perform monthly audits for Quality Control on Glucometers.
Train new behavioral health staff.
Educate on the use of glucometers, pregnancy testing, codes and responding to emergency codes.
Work collaboratively with nursing schools, instructors and orient the nursing students to the hospital.
Clinical Instructor
Mental Health Nursing, Harper College
01.2017 - 01.2023
Responsible for overall safety of the students in the physical environment.
Provided instruction on clinical skill including care-planning.
Role model safe and therapeutic interactions to students
Give feedback on student work, provide career mentorship as appropriate
Nurse Manager
Adult/Adolescent Programs, Northwest Community Hospital
01.2017 - 06.2022
Oversee for a 12-bed Adolescent unit and a 20-bed Adult unit
Interim Manager for a 15-bed Addiction unit and a 20 bed Geriatric unit since January 2021 to present
Responsible for 78 employees, including performance evaluations, payroll, scheduling, and training
Demonstrate knowledge, judgment, and expertise to ensure safe functioning of unit on a 24 hour basis.
Serve as liaison, resource and educator for other departments on hospital-wide basis
Conduct monthly clinical supervision with employees to ensure quality practice.
Carry out clinical audits and assuring a high standard of care is being given to all patients and families.
Charge Nurse
Advocate Good Samaritan Hospital
01.2012 - 01.2017
Provided milieu management for a 15-bed unit and a 6-bed Intensive Treatment Unit.
Managed the flow of admissions and discharges and worked collaboratively with the Intake Department to ensure a smooth transition from one department/ hospital to behavioral health.
Ensured shifts are adequately staffed.
Possessed a strong work ethic, providing quality care service for patients.
Worked closely with physicians in daily staffing with their patients.
Demonstrated ability to interact with, support, and assist patients and nursing staff.
Worked in Utilization Review, initial and concurrent reviews.
Director of Inpatient Services
Linden Oaks at Edwards Hospital
01.2006 - 01.2012
Ensured and improved clinical practices, services and operations by designing and implementing processes, procedures and methodologies to evaluate and improve patient care within assigned department.
Conducted bi-weekly clinical supervision, promoting teamwork, carrying out clinical audits and making sure that a high quality of standard of care is being given to all patients and families.
Achieved Disease Specific Certification in Depression and Bipolar on the adult unit.
Manager of Child and Adolescent Services
Linden Oaks at Edwards Hospital
01.2004 - 01.2006
Maintained 24-hour accountability and oversight for the day-to-day operations, strategic planning, and clinical performance within Behavioral Health Service departments.
Utilized sound clinical judgment and coordinated quality patient care.
Developed $1 million budget covering units, personnel, supplies, equipment, monthly and annual budget planning.
Managed three distinct inpatient psychiatric units, central scheduling department, house supervisors and float pool of nurses.
Responsible for 162 employees, yearly performance evaluations, payroll, scheduling, evaluations, training and development.
Developed policies and procedures in accordance with institutional and regulatory agency requirements.
Director of Behavioral Health Services
Adventist Glen Oaks Hospital
01.1992 - 01.2004
Worked as a staff nurse starting in 1992, was promoted to Head Nurse in 1996, and promoted again to Director of Behavioral Services in 1998.
Managed 3 distinct behavioral health departments including Adult, Adolescent, Gero-Psych inpatient units and Adult Partial Hospital
Liaising with various healthcare professionals/ departments.
Provided daily management of staff.
Involved in the recruitment and hiring of qualified staff.
Oversaw Strategic Planning, yearly budgets, productivity, and monthly financial pl
Education
MSN - Nursing Education
Benedictine University
01-2017
BSN - undefined
University of St. Francis
01-2009
Skills
Staff supervision
Critical thinking
Quality improvement
Department management
Policy development
Hiring and terminations
Multitasking and organization
Nursing team oversight
Certification
ANCC Psychiatric-Mental Health Nursing Board Certified
Timeline
Nurse Manager
Prime Healthcare (formerly Ascension) St. Joseph's Hospital
03.2023 - Current
Nurse Educator
Ascension Alexian Brothers Hospital
06.2022 - 03.2023
Clinical Instructor
Mental Health Nursing, Chamberlain University
08.2020 - Current
Clinical Instructor
Mental Health Nursing, Harper College
01.2017 - 01.2023
Nurse Manager
Adult/Adolescent Programs, Northwest Community Hospital
01.2017 - 06.2022
Charge Nurse
Advocate Good Samaritan Hospital
01.2012 - 01.2017
Director of Inpatient Services
Linden Oaks at Edwards Hospital
01.2006 - 01.2012
Manager of Child and Adolescent Services
Linden Oaks at Edwards Hospital
01.2004 - 01.2006
Director of Behavioral Health Services
Adventist Glen Oaks Hospital
01.1992 - 01.2004
BSN - undefined
University of St. Francis
MSN - Nursing Education
Benedictine University
AWARDS
Daisy Award Recipient for Excellence in Nursing Care