Summary
Overview
Work History
Skills
LANGUAGES
Timeline
Generic

MaryAnn Torres

Chicago,IL

Summary

Results-driven management professional prepared for leadership roles in branch operations. Leveraged industry insights to streamline processes and improve customer experiences. Known for team collaboration and adaptability, delivering consistent results through effective communication and strategic planning.

Overview

5
5
years of professional experience

Work History

Assistant Branch Manager

Gulfeagle Supply
01.2025 - Current
  • Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
  • Trained and developed new team members in alignment with branch service standards and objectives.
  • Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
  • Oversaw successful completion of internal audits with minimal findings, demonstrating strong adherence to bank policies and regulations.

Office Administrator

Gulfeagle Supply
02.2024 - 12.2024
  • Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
  • Created and maintained filing systems, both electronic and paper-based, to facilitate quick retrieval of documents.
  • Managed accounts payable and receivable processes, including invoicing customers and vendors.
  • Maintained confidence and discretion in handling sensitive information.

Inside Sales Team Lead

Foundation Building Materials
05.2022 - 02.2024
  • Interfaced with inside sales and outside reps to develop demand plans and sales forecasts.
  • Assisted with training new sales staff on processes and procedures related to inside sales support.
  • Analyzed data from POS system reports to identify trends in sales and adjust staffing accordingly.
  • Resolved conflicts between customers, clients, and members of inside sales staff in timely manner.

Inside Sales

Best Supply
01.2021 - 05.2022
  • Collaborated with marketing department on campaigns designed to generate leads for inside sales reps.
  • Identified gaps in product knowledge among inside sales reps and developed comprehensive training programs.
  • Maintained accurate records of all transactions related to inside sales activities.

Skills

  • Staff education and training
  • Operational efficiency
  • Administrative support
  • Customer engagement
  • Team development
  • Database entry
  • Relationship building and management

LANGUAGES

Spanish
Native speaker
English

Timeline

Assistant Branch Manager

Gulfeagle Supply
01.2025 - Current

Office Administrator

Gulfeagle Supply
02.2024 - 12.2024

Inside Sales Team Lead

Foundation Building Materials
05.2022 - 02.2024

Inside Sales

Best Supply
01.2021 - 05.2022
MaryAnn Torres