Mary Ann Alaa
Plano,IL
Summary
With a strong foundation in information security principles and a keen interest in learning and developing within the cybersecurity field, this candidate brings a solid understanding of network security and basic encryption techniques. Is prepared to apply and strengthen skills in threat analysis and risk management within the desired position role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Store Manager
The Mail Box Store Of Naperville
09.2021 - Current
- Organize and input financial data
- Manage payroll and allocate business expenses
- Coordinate special events
- Assist customers with all retail and shipping needs and address any questions or concerns
- Promote a friendly and welcoming environment with customers over the phone, online, and in person
- Resolve customer complaints
- Work with FedEx, UPS, USPS, DHL to coordinate pick-ups, track shipments and manage billing
- Train new employees
- Run background checks as a service for employers
Fulfillment Assembler
Darwill, Inc.
06.2019 - 08.2019
- Revise, edit, and proofread copy on products for quality assurance
- Categorize, match, and sort products for shipment
- Prepare and package products to ensure safe and undamaged shipping
- Label, stamp, and seal letters for companies and their customers
Education
B.S - Psychology, Double Minor in Anthropology & Psychology of Crime and Justice
Loyola University Chicago
Rogers Park, IL05.2021
Skills
- Customer Service
- Excellent verbal and written communication skills
- QuickBooks
- Problem-solving
- Multitasking and organization
- Documentation and reporting
- Payroll management
Identity and Access management
Network access control
Information protection
Business continuity
Data security
Developing security plans
Security protocols
Risk assessment
Information security policies
Security information and event management
Intrusion detection systems
Firewall administration
Incident response planning
- Python Coding Abilities
- SQL expertise
- Linux experience
- NIST standards
- Google cloud security
Network security management
Firewall administration
Data loss prevention
Incident response planning
Open source security tools
Network protocols
Zero trust architecture
- Python Coding Abilities
- SQL expertise
- Linux experience
- NIST standards
- Google cloud security
Network security management
Firewall administration
Data loss prevention
Incident response planning
Open source security tools
Network protocols
Zero trust architecture
- Python Coding Abilities
- SQL expertise
- Linux experience
- NIST standards
- Google cloud security
Accomplishments
Google Cybersecurity Analyst Certificate
Awards
- Google Cybersecurity Certificate
- Magna Cum Laude, 3.89
- Presidential Scholarship, 2017-2021
- Behavioral Economics Certificate
- Psi Chi International Honors Society Executive Board Member
- Certificate of Graduation from FBI Citizens Academy for Students
Certification
Google Cybersecurity Analyst
Behavioral Economics Certificate
Languages
Arabic
Limited Working
Timeline
Store Manager
The Mail Box Store Of Naperville
09.2021 - Current
Fulfillment Assembler
Darwill, Inc.
06.2019 - 08.2019
B.S - Psychology, Double Minor in Anthropology & Psychology of Crime and Justice
Loyola University Chicago
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