Dedicated cleaning professional with extensive experience at Comfort Inn & Suites, excelling in laundry operations and customer service. Proven ability to enhance client satisfaction through meticulous sanitation practices and strong relationship building. Recognized for adaptability and efficiency, consistently delivering high-quality results in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Office Cleaning
ESS Cleaning
Emptying trash,wiping down office desks,vacuuming,and cleaning restrooms
Hotel Housekeeper
Comfort Inn & Suites
Operated industrial washing machines and dryers, maintaining proper settings for various fabric types.
Assisted in training new laundry aides, sharing best practices and techniques for efficient workflow management.
Inspected clothing items for damage or stains, treating them appropriately before laundering.
Demonstrated flexibility in adapting workload as needed due to fluctuations in daily demands or unexpected situations, ensuring all tasks were completed efficiently and effectively.
Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
Maintained a clean and organized work environment, ensuring optimal productivity.
Provided exceptional customer service with prompt response times to inquiries regarding laundry status or special requests.
Adhered to strict safety guidelines while handling chemicals used in the laundering process.
Collected soiled linens and clothing and pretreated stains.
Contributed to a positive work atmosphere through effective communication and teamwork with fellow employees.
Residential House Cleaner
A Diamond Touch LLC
07.2023 - Current
Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
Developed strong relationships with clients, earning trust through reliability and attention to detail.
Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Disposed of trash and recyclables each day to avoid waste buildup.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Operated electronic backpack vacuums and floor sweepers.
Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Changed bed linens and collected soiled linens for cleaning.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Returned emptied garbage receptacles to proper locations.
Rotated linens in storerooms and replenished when supplies ran low.
Laundry Aide
Arc at Normal
04.2024 - 12.2024
Operated industrial washing machines and dryers, maintaining proper settings for various fabric types.
Assisted in training new laundry aides, sharing best practices and techniques for efficient workflow management.
Inspected clothing items for damage or stains, treating them appropriately before laundering.
Demonstrated flexibility in adapting workload as needed due to fluctuations in daily demands or unexpected situations, ensuring all tasks were completed efficiently and effectively.
Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
Maintained a clean and organized work environment, ensuring optimal productivity.
Provided exceptional customer service with prompt response times to inquiries regarding laundry status or special requests.
Adhered to strict safety guidelines while handling chemicals used in the laundering process.
Collected soiled linens and clothing and pretreated stains.
Contributed to a positive work atmosphere through effective communication and teamwork with fellow employees.
Cashier
Hucks Gas Station
01.2024 - 03.2024
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Performed cash, card, and check transactions to complete customer purchases.
Handled cash with high accuracy and took care to check bills for fraud.
Enhanced customer loyalty by participating in rewards program enrollment.
Homecare Aide
Central Illinois Homecare Services
06.2023 - 12.2023
Provided companionship to patients, fostering positive relationships and emotional wellbeing.
Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
Assisted patients with daily living activities, promoting independence and quality of life.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Cooked tasty, nourishing meals for patients to promote better nutrition.
Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Promoted mental stimulation by engaging patients in meaningful conversations and recreational activities tailored to their interests.
Increased family satisfaction by maintaining open communication about patient progress and needs.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Monitored changes in clients' conditions to report concerns to supervisor.
Transported clients for medical and personal outings.
Hotel Housekeeper
Extended Stay America
06.2022 - 11.2022
Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
Collaborated with other housekeeping staff to maintain a positive work environment, resulting in improved efficiency.
Used gloves and proper protective equipment to establish health and safety measures for guests and housekeeping staff.
Upheld hotel brand standards by consistently meeting cleanliness expectations set forth by management during regular evaluations.
Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home.
Maintained an organized inventory of housekeeping supplies, ensuring adequate stock levels for daily operations and reducing unnecessary expenditures.
Washed and folded towels and linens to properly stock guest rooms.
Reported damages, maintenance problems, safety issues, and potential hazards to management.
Responded to customer inquiries and resolved complaints to increase satisfaction.
Emptied trash receptacles throughout day to maintain sanitary levels of trash cans on premises.
Maintained cleanliness in common areas, contributing to welcoming environment for all hotel guests.
Contributed to sustainability efforts by using eco-friendly cleaning products and techniques.
Responded promptly to guest requests for additional supplies or services, enhancing guest satisfaction.
Ensured availability of all necessary supplies for guest comfort and convenience, replenishing items as needed.
Improved speed of room turnover, allowing for earlier check-ins when requested by guests.
Changed bed linens and collected soiled linens for cleaning.
Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Restocked cleaning storage cabinets, carts and baskets for easy use.
Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Handled requests for extra linens, toiletries and other supplies.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Sorted, laundered and put away various laundry items.
Returned emptied garbage receptacles to proper locations.
Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.