Mary Ozment
Naperville
Summary
Accomplished medical professional with extensive experience in aesthetic plastic surgery. Proven track record in developing training programs and enhancing patient education, driving revenue growth through strategic initiatives. Strong collaboration skills ensure effective communication across all organizational levels.
Overview
21
21
years of professional experience
1
1
Certification
Work History
LEAD SURGICAL & CLINICAL CORDINATOR
Center for Cosmetic and Laser Surgery
Naperville
06.2019 - Current
- Train staff and educate patients on the full service line, including HydraFacial treatments, skincare products, and the surgical process, ensuring clear communication and understanding.
- Prepare detailed surgical quotes and assist physicians in the patient acquisition process to enhance the patient experience, building trust and confidence leading to surgery.
- Drive revenue growth year over year by meeting or exceeding sales quotas, developing strategic plans, and creating KPIs to support practice objectives.
SURGICAL COORDINATOR & CLINICAL AESTHETICIAN
Dupage Plastic Surgery
Naperville
10.2013 - 06.2019
- Led all marketing initiatives, negotiated contracts, and ensured deadlines were met, resulting in an increase in patient population and consistently exceeding sales objectives.
- Trained clinical aestheticians on various treatments, including chemical peels, laser therapies, CoolSculpting, and microneedling, and authored articles and advertisements featured in local publications.
MEDICAL ASETHETICIAN & ASTHETIC TRAINER
Radiance Med Spa
Wheaton
01.2007 - 01.2013
- Consistently met or exceeded sales quotas by organizing educational seminars and developing customized treatment plans.
- Created promotional ads featured in West Suburban Magazine to enhance brand visibility.
MEDICAL ASETHETICIAN & ASTHETIC TRAINER
Skin Wellness Center of Chicago
Chicago
01.2005 - 01.2007
- Led aesthetician team since 2006, driving quality treatments and client satisfaction.
Education
Bachelor of Science - Education (B.S.)
UNIVERSITY OF INDIANAPOLIS
Indianapolis, INSkills
- Treatment planning
- Patient education
- Patient services management
- Care planning
- Clinical instruction
- Clinical education
- Medical Education Development
- Curriculum design
- Project coordination
- Performance reporting
- Clinical documentation
- Computerized charting
- HIPAA compliance
- HIPAA compliant
- Patient confidentiality
- Patient flow coordination
- Process improvement
- Process improvement
- Staff training
- Staff development
- Team leadership
- Relationship management
- Effective communication
- Relationship building
- Problem solving
- Unit administration
- Patient relations
- Clinical staff support
- Process improvement
- Patient health education
- Process improvement
Certification
- Licensed Esthetician since 2006-Illinois Department of Financial and Professional Regulation
Timeline
LEAD SURGICAL & CLINICAL CORDINATOR
Center for Cosmetic and Laser Surgery
06.2019 - Current
SURGICAL COORDINATOR & CLINICAL AESTHETICIAN
Dupage Plastic Surgery
10.2013 - 06.2019
MEDICAL ASETHETICIAN & ASTHETIC TRAINER
Radiance Med Spa
01.2007 - 01.2013
MEDICAL ASETHETICIAN & ASTHETIC TRAINER
Skin Wellness Center of Chicago
01.2005 - 01.2007
Bachelor of Science - Education (B.S.)
UNIVERSITY OF INDIANAPOLIS