Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Nickens

Belleville

Summary

Dedicated professional with a strong background in customer service and team collaboration. Known for effective time management and multitasking abilities, ensuring guest satisfaction and operational efficiency.

Overview

4
4
years of professional experience

Work History

Host,QA,togo,food Runner

Chills
11.2024 - Current
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed reservation system to optimize table turnover and guest satisfaction.
  • Coordinated with kitchen staff to communicate guest needs and special requests.
  • Trained new hosts on customer service standards and operational procedures.
  • Assisted in developing efficient seating strategies during peak hours.
  • Handled guest inquiries and resolved complaints with professionalism and courtesy.

Food Assistant

Keystone
03.2025 - 10.2025
  • Assisted in food preparation and service, ensuring compliance with health and safety regulations.
  • Supported kitchen staff in inventory management, tracking supplies to maintain adequate stock levels.
  • Delivered exceptional customer service by promptly addressing inquiries and feedback during meal service.
  • Collaborated with team members to streamline food assembly processes, enhancing efficiency during peak hours.
  • i feed the residents and make sure they don't chock

Daycare Assistant

Chers Day Care
02.2022 - 11.2024
  • Facilitated daily activities to promote social interaction and cognitive development among children.
  • Assisted in planning and implementing educational programs tailored to diverse learning styles.
  • Monitored children's behavior, ensuring a safe and nurturing environment for all participants.
  • Collaborated with parents to discuss developmental progress and address concerns effectively.
  • seat at the front desk and pick up the phone

Education

High School Diploma -

Belleville East
2555 West Blvd

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Team player mentality
  • Server support
  • Telephone reception

Timeline

Food Assistant

Keystone
03.2025 - 10.2025

Host,QA,togo,food Runner

Chills
11.2024 - Current

Daycare Assistant

Chers Day Care
02.2022 - 11.2024

High School Diploma -

Belleville East
Mary Nickens