Mary James
Chicago
Summary
Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support, and offering caring companionship. Well-organized with medications and physically fit to handle any client need.
Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care.
Overview
13
13
years of professional experience
2013
2013
years of post-secondary education
Work History
Caregiver
New Age Elder Care
Chicago
11.2015 - Current
- Assisted clients with daily living activities and personal care needs.
- Provided companionship and emotional support to enhance client well-being.
- Administered medication as directed by healthcare professionals and family members.
- Maintained a clean and safe living environment for clients.
- Communicated effectively with family members regarding client status and needs.
- Coordinated transportation for medical appointments and social outings.
- Documented daily care activities and changes in client conditions accurately.
- Collaborated with healthcare providers to ensure comprehensive care plans were followed.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
Medical Courier
Hlth Ex
Skokie
11.2016 - 11.2018
- Delivered medical supplies to facilities and patients in a timely manner.
- Maintained accurate records of deliveries and patient interactions.
- Operated specialized vehicles for transporting sensitive medical materials.
- Ensured compliance with safety regulations during transportation processes.
- Coordinated with healthcare providers to confirm delivery schedules and requirements.
- Monitored vehicle maintenance to ensure reliable transportation capabilities.
- Picked up medical specimens from local care providers for delivery to laboratory.
Customer Service Associate
Walmart
Chicago
01.2014 - 11.2015
- Assisted customers with product inquiries and service requests.
- Resolved customer complaints through effective communication and problem-solving techniques.
- Processed transactions accurately using point-of-sale systems.
- Maintained store cleanliness and organization to enhance customer experience.
- Collaborated with team members to ensure efficient store operations.
- Greeted customers and identified their needs.
- Kept work area neat, clean, and well-stocked at all times.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Resolved customer inquiries in a timely manner.
Cashier
McDonald's
Chicago
05.2012 - 01.2014
- Processed customer transactions using point-of-sale systems efficiently.
- Maintained accurate cash drawer and balanced daily sales records.
- Assisted customers with inquiries and provided excellent service promptly.
Education
Medical Assist
BIR Traininng
Chicago, Illinois 11.2014 - 04.2015
St. Scholastica Academy
Chicago, IllinoisSkills
- Medication administration
- Personal care support
- Client documentation
- Sanitation practices
- Care plan coordination
- Medical transportation
Timeline
Medical Courier
Hlth Ex
11.2016 - 11.2018
Caregiver
New Age Elder Care
11.2015 - Current
Medical Assist
BIR Traininng
11.2014 - 04.2015
Customer Service Associate
Walmart
01.2014 - 11.2015
Cashier
McDonald's
05.2012 - 01.2014
St. Scholastica Academy