Mary Gutmann
Virden
Summary
Dynamic and results-driven professional with extensive experience at Casey's General Store, excelling in operational efficiency and employee training. Proven track record in enhancing customer service and reducing waste through effective inventory management. Strong leadership and communication skills foster teamwork and drive performance improvements in fast-paced environments.
Overview
5
5
years of professional experience
Work History
1-center Store Manager
Caseys Genral Store
801 E. Walnut St, Chatham, IL 62629
07.2025 - Current
- Managed daily store operations, ensuring compliance with company policies and procedures.
- Trained new staff on inventory management and customer service best practices.
- Oversaw merchandising strategies to enhance product visibility and sales performance.
- Implemented loss prevention measures, reducing shrinkage through effective monitoring.
1-kitchen Manager
Caseys Genral Store
801 E Walnut, St, Chatham IL, 62629
06.2024 - 07.2025
- Oversaw kitchen operations ensuring adherence to health and safety standards.
- Managed inventory control, reducing waste through efficient stock rotation.
- Trained and mentored staff on food preparation and cooking techniques.
- Implemented menu changes based on seasonal ingredients and customer feedback.
- Maintained cleanliness and organization in compliance with local regulations.
- Monitored kitchen equipment performance, scheduling maintenance as needed.
- Collaborated with suppliers to ensure quality and timely delivery of products.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
Deli Clerk
County Market Grocery Store
619 N 3rd St Girard IL 62640
08.2023 - 06.2024
- Prepared and packaged deli products for customer purchases, ensuring freshness and quality.
- Operated slicers, scales, and packaging equipment to meet daily production needs.
- Maintained cleanliness and organization of deli area, adhering to food safety standards.
- Assisted customers with product selection, providing knowledgeable recommendations on items available.
Assistant Store Manager
Caseys General Stores Inc
801 E Walnut St Chatham IL 62629
05.2021 - 07.2023
- Assisted in daily store operations, ensuring efficient inventory management and customer service standards.
- Trained and mentored new staff on sales techniques and store policies to enhance team performance.
- Implemented visual merchandising strategies, improving product visibility and customer engagement.
- Monitored sales reports to identify trends and adjust inventory levels for optimal stock availability.
- Addressed customer inquiries and resolved issues promptly, enhancing overall satisfaction ratings.
Education
High School Diploma -
Virden High School
Virden, IL05-2006
Skills
- Shelf stocking
- Operational efficiency
- Employee training
- Workload management
- Store layout
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Time management
- Multitasking
- Multitasking Abilities
- Excellent communication
- Team collaboration
- Team leadership
- Team building
Timeline
1-center Store Manager
Caseys Genral Store
07.2025 - Current
1-kitchen Manager
Caseys Genral Store
06.2024 - 07.2025
Deli Clerk
County Market Grocery Store
08.2023 - 06.2024
Assistant Store Manager
Caseys General Stores Inc
05.2021 - 07.2023
High School Diploma -
Virden High School