Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mary Carr

Princeton

Summary

Diligent Manager with solid background in managing daily operations and driving team performance. Successfully led various projects, ensuring seamless execution and improved operational efficiency. Demonstrated strategic planning and effective communication skills.

Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.

Overview

8
8
years of professional experience
1
1
Certification

Work History

General Manager

Scooters Coffee
06.2022 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Drove revenue growth by identifying and penetrating new market segments with tailored marketing strategies.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Consistently grew sales above 1 million dollars in 2023, 2024 and on track for 2025.

General Manager

Dollar General
10.2019 - 11.2021
  • Formulated policies and procedures to streamline operations.
  • Managed budget implementations, employee evaluations, and contract details.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Developed and implemented strategies to increase sales and profitability.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

Bar Manager

Dug Out Sports Bar
02.2017 - 09.2019
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Introduced new cocktails to the menu based on market research that became popular choices amongst customers.
  • Collaborated with kitchen team for seamless integration of food and beverage offerings.

Education

High School Diploma -

Downers Grove South High School
Downers Grove, IL
05-2011

Skills

  • Leadership and team building
  • Problem resolution
  • Efficient multi-tasker
  • Time management
  • Training and coaching
  • Team leadership
  • Staff management
  • Staff training/development
  • Inventory control
  • Goal setting
  • Employee scheduling
  • Verbal and written communication

Certification

  • Management Servsafe Certification
  • Food Handlers Card
  • Basset Certification
  • Food Allergen Safety Certificate


Timeline

General Manager

Scooters Coffee
06.2022 - Current

General Manager

Dollar General
10.2019 - 11.2021

Bar Manager

Dug Out Sports Bar
02.2017 - 09.2019

High School Diploma -

Downers Grove South High School

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Mary Carr