Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mary Cao

Glendale Heights

Summary

Dynamic professional with a proven track record at Tasty House 1, excelling in customer service and money handling. Recognized for enhancing operational accuracy and fostering team development through effective supervision and training. Committed to building strong customer relationships and empowering staff to achieve their best performance.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level leader position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience

Work History

Manager's Assistant

Tasty House 1
02.2022 - Current
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Team Leader

Pholicious
05.2020 - 01.2022
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.

Cashier

Sears
08.2019 - 12.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

Associate of Science - Biology

College of DuPage
Glen Ellyn, IL

High School Diploma -

Glenbard West
Glen Ellyn, IL
05-2020

Skills

  • Customer service
  • Money handling
  • Staff training and development
  • Staff supervision
  • Succession planning

Languages

English
Professional Working
Vietnamese
Native or Bilingual
Chinese (Mandarin)
Elementary

Timeline

Manager's Assistant

Tasty House 1
02.2022 - Current

Team Leader

Pholicious
05.2020 - 01.2022

Cashier

Sears
08.2019 - 12.2019

Associate of Science - Biology

College of DuPage

High School Diploma -

Glenbard West
Mary Cao