Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mary Brooks

Belleville

Summary

Professional customer service expert with history of delivering exceptional front desk support and client interactions. Known for collaborative approach and ability to adapt to dynamic team needs while maintaining focus on achieving outstanding results. Proficient in managing cellphone communication, scheduling appointments, and providing accurate information to clients, all while displaying friendly and approachable demeanor.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Front Desk Support

Skin Serenity Studio
11.2022 - Current
  • Stock and check inventory
  • Ensure service providers are prepared for upcoming clients
  • Schedule appointments for all clients
  • Handles all incoming phone calls and questions
  • Clean all laundry and supplies and put them in a organized manner
  • Check out customer purchases of product and gift cards
  • Clean floors and all surfaces
  • Runs errands for supervisor

Carry Out

Drake's Restaurant
09.2020 - 06.2021
  • Prepare Delivery and Take out orders
  • Good customer service
  • Quality control ensuring order correctness
  • Friendly to all customers
  • Gets everything done in a timely manner
  • Runs all forms of payment including cash, credit, debit, and gift cards

Education

High school -

O Fallon High School
O'Fallon, IL
05.2022

Skills

  • Restaurant Experience (1 year)
  • Cash handling experience(4 years)
  • Efficient laundry management(3 years)
  • Front desk support (3 years)
  • Commercial Cleaning Experience (3 years)
  • Quality Control and Assurance (2 years)

Certification

Driver's License

Timeline

Front Desk Support

Skin Serenity Studio
11.2022 - Current

Carry Out

Drake's Restaurant
09.2020 - 06.2021

High school -

O Fallon High School

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Mary Brooks