Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marvin Hogan

Joliet

Summary

Dynamic Quality Control Manager with a proven track record at AJ Dralle, enhancing customer satisfaction through meticulous quality processes and effective problem-solving. Demonstrated strong leadership and attention to detail, achieving significant reductions in production defects while fostering teamwork and collaboration within diverse teams. Committed to operational excellence and compliance.

Quality professional with robust experience in ensuring product integrity and compliance. Proven ability to lead teams, implement quality control processes, and adapt to evolving standards. Strong analytical skills, attention to detail, and focus on continuous improvement drive successful outcomes. Adept at fostering collaboration and delivering reliable results in dynamic environments.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Quality Control Manager

AJ Dralle
03.2023 - Current
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Spearheaded root cause analysis investigations when needed, determining underlying issues and recommending appropriate fixes.
  • Participated in regular management review meetings, providing updates on quality control performance and suggesting areas for improvement.
  • Improved customer satisfaction with thorough final product inspections and adherence to strict quality control guidelines.
  • Reduced production defects by closely monitoring manufacturing processes and providing timely feedback to production teams.
  • Initiated corrective actions when necessary, addressing product or process issues promptly to minimize impact on operations.
  • Inspected products and worker progress throughout production.

Order Picker

S&S Activewear
01.2023 - 03.2023
  • Reduced order processing time with the use of RF scanning equipment and inventory management software.
  • Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
  • Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
  • Built pallets and positioned orders on loading dock to safely pile and ship goods.
  • Enhanced customer satisfaction levels by consistently maintaining high standards of accuracy in fulfilling orders.
  • Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
  • Maintained a clean, safe work environment by complying with established safety procedures and guidelines.
  • Ensured proper labeling and packaging of products, adhering to company standards and minimizing potential damages during transport.
  • Maintained strong working relationships with coworkers, contributing to a positive and supportive team environment within the warehouse.

Warehouse Worker

WeatherTech
08.2022 - 12.2022
  • Consistently lifted materials weighing as much as 50 pounds.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Enhanced warehouse efficiency by organizing inventory in logical manner, facilitating quicker retrieval times.

Cook

Burger King
01.2019 - 12.2019
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.

Order Picker

Arnold Logistics
02.2006 - 12.2006
  • Collaborated with team members to ensure timely completion of orders during peak demand periods.
  • Excellent communication skills, both verbal and written.
  • Reduced order processing time with the use of RF scanning equipment and inventory management software.
  • Built pallets and positioned orders on loading dock to safely pile and ship goods.
  • Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
  • Ensured proper labeling and packaging of products, adhering to company standards and minimizing potential damages during transport.
  • Expedited urgent orders through prioritized picking strategies while maintaining accuracy standards.
  • Demonstrated versatility within the warehouse workforce by cross-training in multiple roles beyond order picking responsibilities.
  • Followed orders precisely for correct items, sizes and quantities.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Managed timely and effective replacement of damaged or missing products.

Warehouse Lead

Apl Logistics
04.2004 - 12.2005
  • Monitored performance and safety practices of 10-person warehouse staff.
  • Trained employees on equipment operation and safety protocols.
  • Double checked records, daily reports, and inventory transactions to identify and correct variances.
  • Maintained open lines of communication between management and staff, fostering a positive work atmosphere conducive to collaboration and problemsolving.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
  • Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
  • Pre-assembled containers to be easily selected by packing associates.

Education

High School Diploma/ GED -

Joliet Junior College
Joliet, IL
04.2004

Skills

  • Preventive actions
  • Customer satisfaction
  • Quality processes
  • Operational excellence
  • Corrective actions
  • Compliance
  • Strong work ethic
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Reliability
  • Team leadership
  • Active listening
  • Effective communication
  • Relationship building
  • Task prioritization
  • Goal setting
  • Risk assessment
  • Adaptability

Certification

Sit Down Forklift Certified

Stand-Up Reach Truck Certified

Food Handling and Safety Certification

Security Certification

Timeline

Quality Control Manager

AJ Dralle
03.2023 - Current

Order Picker

S&S Activewear
01.2023 - 03.2023

Warehouse Worker

WeatherTech
08.2022 - 12.2022

Cook

Burger King
01.2019 - 12.2019

Order Picker

Arnold Logistics
02.2006 - 12.2006

Warehouse Lead

Apl Logistics
04.2004 - 12.2005

High School Diploma/ GED -

Joliet Junior College

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