Martina Voradeth
Plainfield
Summary
Results-oriented Fulfillment Coordinator with expertise in order processing and inventory management. Skilled in enhancing workflow efficiency and ensuring safety compliance to drive customer satisfaction. Experienced in implementing process improvements and collaborating with teams for timely order fulfillment. Proficient in tracking shipments, managing supplier relationships, and optimizing warehouse operations.
Overview
5
5
years of professional experience
Work History
Fulfilment Coordinator
HubGroup
Romeoville
05.2025 - Current
- Coordinated order processing and inventory management for efficient fulfillment operations.
- Maintained accurate records in warehouse management systems, ensuring timely tracking of shipments.
- Ensured compliance with safety protocols and best practices in the workplace.
- Oversaw packing and labeling processes to meet shipping standards and timelines.
- Monitored stock levels and coordinated restocking efforts with procurement teams to avoid inventory shortages.
- Implemented process improvements to enhance workflow efficiency in fulfillment activities.
- Managed multiple projects simultaneously while meeting deadlines.
- Collaborated with internal departments to ensure customer satisfaction.
- Assisted customers with order inquiries and returns processing.
- Monitored daily orders and processed shipments in a timely manner.
- Scheduled transportation services for deliveries based on customer requirements.
- Prepared product reports to track inventory accuracy.
- Analyzed trends in customer orders and communicated findings to management.
- Tracked shipment status using various online tools such as FedEx or UPS.
- Created detailed documentation of order fulfillment procedures to streamline training and ensure consistency.
- Researched and resolved discrepancies between customer orders and fulfillment records.
- Organized warehouse operations according to established safety regulations.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Ensured proper labeling of boxes and strategically placed them in outbound collection areas for efficient processing.
Shipping and Receiving Clerk
NFI
Elwood
04.2023 - 05.2025
- Processed incoming shipments by verifying items against packing lists.
- Organized and maintained inventory in designated storage areas.
- Operated forklifts and pallet jacks for moving materials efficiently.
- Prepared outgoing shipments by packaging products securely.
- Conducted regular stock counts, ensuring accurate inventory levels for timely order fulfillment.
- Collaborated with team members to streamline shipping procedures, improving overall workflow efficiency.
- Assisted in training new staff on safety protocols and equipment usage.
- Managed returns by inspecting items, updating records promptly to maintain accurate inventory management.
- Processed outbound shipments, including packing and labeling products for delivery.
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
- Operated computers to access information related to shipping activities.
- Organized materials into appropriate storage areas based on product type or size.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
- Prepared packages for shipping and determined most economical shipping methods.
- Maintained accurate records of all goods received and distributed in the warehouse.
- Adhered to all safety standards while working with heavy machinery such as forklifts and pallet jacks.
- Worked closely with carriers such as FedEx, UPS, USPS and DHL regarding pick-ups and deliveries.
- Identified order discrepancies and damaged items and notified supervisor.
- Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
- Coached new staff preparing outgoing and receiving incoming shipments.
Shipping and Receiving Clerk
Midwest
Plainfield
10.2021 - 04.2023
- Processed incoming shipments by verifying items against packing lists.
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
- Checked items against work orders to confirm quantities, destination, and routing for accurate shipments.
- Processed outbound shipments, including packing and labeling products for delivery.
- Prepared packages for shipping and determined most economical shipping methods.
- Organized and maintained inventory to ensure efficient retrieval and accurate stock levels.
- Managed returns by inspecting items and updating records to maintain accurate inventory levels.
- Maintained accurate records of all goods received and distributed in the warehouse.
- Adhered to all safety standards while working with heavy machinery such as forklifts and pallet jacks.
Education
GED -
Joliet Junior College
Joliet, IL05-2013
Skills
- Order processing
- Inventory management
- Warehouse operations
- Warehouse systems
- Shipping coordination
- Shipping standards
- Order verification
- Shipment preparation
- Work order management
- Labeling and tagging
- Packing materials
- Box building and packing
- Pallet jack usage
- Safety compliance
- Time management
- Workload prioritization
- Workplace organization
- Customer relationship management
- Team collaboration
- Effective communication
- Problem solving
- Attention to detail
- Training and development
Timeline
Fulfilment Coordinator
HubGroup
05.2025 - Current
Shipping and Receiving Clerk
NFI
04.2023 - 05.2025
Shipping and Receiving Clerk
Midwest
10.2021 - 04.2023
GED -
Joliet Junior College