Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
OSF Medical Center
01.2025 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Called and faxed pharmacies to submit prescriptions and refills.
Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Collected and documented patient medical information such as blood pressure and weight.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
Educated patients on preventative care measures, effectively reducing the risk of future health complications.
Completed EKGs and other tests based on patient presentation in office.
Prepared lab specimens for diagnostic evaluation.
Oriented and trained new staff on proper procedures and policies.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Routine Vital signs, Point of care testing (urine dip, HgA1c, glucose test)
Scheduling and rescheduling appointments
Triaging phone calls from the in basket
Stocking rooms
Check in patients (verify insurance and upload missing forms or id’s)
Check out patients (assist with scheduling follow up appointment)
Collect copays or payments to the hospital
Preceptor for training new Employees
Routine EKG’s
Assist in minor procedures
MEDICAL ASSISTANT
UNIVERSITY OF CHICAGO MEDICINE
09.2019 - 12.2020
Routine Vital signs
Point of care testing (urine dip, pregnancy test, glucose tests)
Glucose intolerance tests 1hr, 2hr, 3hr
Routine Phlebotomy
Assist with minor procedure: colposcopy, endometrial biopsy, IUD insertion and removal, Nexplanon placement and removal
Set up and take down of all procedures
Scheduling and rescheduling of patient’s appointments
Covid 19 Triage tents March 2020-May 2020
Triage patients for virtual visits and phone visits
Clean and sterilize instruments to send for sterilization
Collect specimens, use centrifuge to separate blood
MEDICAL ASSISTANT
RUSH UNIVERSITY MEDICAL CENTER
10.2017 - 09.2019
Record patient’s medical history, routine vital signs, input medical records
Prepare treatment rooms for patient exams, in office procedures
Clean and sterilize instruments for sterilization
Wound care, dressing changes
MEDICAL ASSISTANT
LOYOLA UNIVERSITY MEDICAL CENTER
01.2016 - 10.2017
Float team, assist in clinics as needed when other personnel are absent or out of the office, (Primary Care, Internal Medicine, Sleep Medicine, Rheumatology, Nephrology, Oncology, Hematology, Infusion, Neurology, Pain Management)
Routine Vital signs, Point of care testing (urine dip, HgA1c, glucose test)
Scheduling and rescheduling appointments
Triaging phone calls from the in basket
Stocking rooms
Routine phlebotomy
Download Cpap information
Routine EKG
MEDICAL ASSISTANT/ ADMINISTRATIVE MEDICAL ASSISTANT
NORTHWESTERN MEDICAL CENTER/NMFF/CLSMA
02.2008 - 12.2015
Record patient’s medical history, routine vital signs, input medical records
Prepare treatment rooms for patient exams, in office procedures
Clean and sterilize instruments for sterilization
Wound care, dressing changes
Check in and check out patients
Prior Authorization for surgeries and in office procedures
Take pre and post op pictures of patients
Prior authorization for MRI, CT and other services needed
Medication prior authorization
Administer injections per direction of physician
Schedule depositions for provider/collect payments for depositions
Schedule meetings for provider
Assist with clinical trials and work on IRB
Open and sort mail and distribute correspondence coming into office
Explain treatment information to patients
EKG
Collecting copays and closing and logging payments
PETTY OFFICER 3RD CLASS
UNITED STATES NAVY RESERVES
10.2002 - 10.2010
Record Attendance for all military personal assigned to the unit
Work with Operational Health support
Administer Vaccines
Train on starting IV’s
Assist with Physical’s annual compliance
Health education for non-medical units
Payroll for my unit
Drive a forklift during time when hospital needed to be erected
Cold weather training
MEDICAL ASSISTANT
NORTHWESTERN WOMAN’S HEALTH ASSOCIATES
01.2006 - 02.2008
Record patient’s medical history, routine vital signs, input medical records
Prepare treatment rooms for patient exams, in office procedures
Clean and sterilize instruments for sterilization
Wound care, dressing changes
Check in and check out patients
Prior Authorization for surgeries and in office procedures
Assist with office procedures, colposcopy, endometrial biopsy, leep, iud insertion and removal, NST, glucose tolerance tests
Education
Bachelor of Arts - Interdisciplinary Studies, Psychology
Governors State University
Illinois
12.2023
Associates Degree of Applied Science -
Robert Morris University
Illinois
07.1999
Skills
Epic for 10 years
MS word, excel, power point
CPR certified
Certified Medical Assistant through AMT
HIPAA compliance, Medical terminology
Specimen collection and processing
Patient scheduling, Schedule coordination
Medication administration, Patient assessments
Inventory management, workflow organization
Conflict resolution, Time management, Attention to detail
Languages
Spanish
Professional Working
Certification
RMA - Registered Medical Assistant
Timeline
Certified Medical Assistant
OSF Medical Center
01.2025 - Current
MEDICAL ASSISTANT
UNIVERSITY OF ILLINOIS AT CHICAGO (UIHEALTH)
01.2021 - Current
MEDICAL ASSISTANT
UNIVERSITY OF CHICAGO MEDICINE
09.2019 - 12.2020
MEDICAL ASSISTANT
RUSH UNIVERSITY MEDICAL CENTER
10.2017 - 09.2019
MEDICAL ASSISTANT
LOYOLA UNIVERSITY MEDICAL CENTER
01.2016 - 10.2017
MEDICAL ASSISTANT/ ADMINISTRATIVE MEDICAL ASSISTANT
NORTHWESTERN MEDICAL CENTER/NMFF/CLSMA
02.2008 - 12.2015
MEDICAL ASSISTANT
NORTHWESTERN WOMAN’S HEALTH ASSOCIATES
01.2006 - 02.2008
PETTY OFFICER 3RD CLASS
UNITED STATES NAVY RESERVES
10.2002 - 10.2010
Bachelor of Arts - Interdisciplinary Studies, Psychology