Summary
Overview
Work History
Skills
Languages
Timeline
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Martha Barrera

Chicago

Summary

Dynamic retail professional with a proven track record at Metro by T-Mobile, excelling in customer service and problem-solving. Skilled in cash handling and POS operations, I fostered strong client relationships, enhancing loyalty and driving repeat business. Committed to teamwork and maintaining high standards of store organization and product quality.

Overview

2025
2025
years of professional experience

Work History

Retail Sales Associate

Metro by T-Mobile
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.

General Laborer/ quality inspector

Pactiv Corporation
02.2014 - 06.2024
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Performed general housekeeping and cleaning tasks.
  • Assisted team members with tasks that require group effort.
  • Notified supervisors of defective equipment or material.
  • Increased productivity with effective communication and collaboration among team members.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
  • Evaluated components and final products against quality standards and manufacturing specifications.

Skills

  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Customer assistance
  • Cash handling
  • Retail sales
  • Store opening and closing
  • Product knowledge
  • Cash register operation
  • Stocking and receiving
  • FLUENT IN LANGUAGE
  • POS system operations
  • Policy and procedure adherence
  • Upselling strategies

Languages

English
Full Professional
Spanish
Professional Working

Timeline

General Laborer/ quality inspector

Pactiv Corporation
02.2014 - 06.2024

Retail Sales Associate

Metro by T-Mobile

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Martha Barrera