Summary
Overview
Work History
Education
Skills
Certification
Volunteer Work
Languages
Timeline
Generic

Martha Avalos

Chicago

Summary

Highly motivated professional eager to contribute as a valuable team member. Seeking opportunities to grow, achieve meaningful goals, and drive success. Known for being hardworking, reliable, organized, and proactive, with a strong sense of punctuality and a collaborative, team-oriented mindset.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Community Health Worker

Central States SER
04.2025 - Current
  • Assisted individuals in accessing essential services such as healthcare, housing, and food assistance.
  • Participated in community events and collaborated with local food pantries to distribute health and resource information.
  • Educated individuals on chronic diseases and provided guidance on managing their health effectively.
  • Engaged with underserved populations to promote awareness of available programs and support systems.
  • Supported outreach efforts to strengthen community relationships and improve public health outcomes.


Community Health Worker/ Contact Tracer (Covid-19)

SGA Youth & Family Services
10.2020 - 12.2024
  • Delivered culturally competent health education and resources to diverse populations.
  • Assisted vulnerable individuals in navigating healthcare services and support systems.
  • Conducted contact tracing outreach through phone, email, text, and other platforms.
  • Provided COVID-19 safety education including quarantine, isolation, and vaccination guidance.
  • Maintained accurate client records using secure public health software.
  • Collaborated with local organizations and participated in professional development training.
  • Attended weekly team meetings to align on goals and community impact strategies.

Cashier

Carbon Live Fire Mexican Grill
08.2013 - 04.2019
  • Managed customer orders and coordinated deliveries with drivers.
  • Handled cash, card, and check transactions using POS system.
  • Resolved customer concerns collaboratively with shift management.
  • Maintained merchandise stock and organized workstations during shifts.

Phone Room Associate

Carbon Live Fire Mexican Grill
01.2015 - 12.2015
  • Entered customer food orders using Leapfrog ordering system.
  • Handled inquiries and catering requests with a courteous and efficient approach.
  • Supported coworkers in using company software for order placement.
  • Delivered high-quality customer service via phone and in-store interactions.
  • Maintained current knowledge of products, pricing, and policies.

Front Desk Receptionist

Northeastern Illinois University
08.2011 - 12.2013
  • Welcomed students and visitors while managing front desk operations.
  • Operated multi-line phone system and routed calls efficiently.
  • Maintained filing systems and protected confidential student data.
  • Scheduled appointments and updated student records.
  • Ensured a clean and welcoming front office environment.

Education

High School Diploma -

Rauner College Prep
Chicago, IL

Northeastern Illinois University
Chicago, IL

Skills

  • Bilingual
  • Motivational Interviewing
  • Microsoft Office Proficiency
  • Service Coordination
  • Organized & Detail-Oriented
  • Dependable and Responsible
  • Customer Service
  • Confidential Recordkeeping
  • Community Outreach

Certification

  • Chicago Community Health Response Corps Citizen Scientist Booster Program-UIC
  • Mental Health First Aid USA
  • Vaccine Ambassador-Malcolm X College
  • Community Health Care Worker-Malcolm X College
  • Public Health 101 Series- Introduction to Public Health-CDC
  • IDPH Office of Health Protection Data Security & Confidentiality Guideline Training
  • Abuse Prevention Systems Sexual Abuse Awareness Training Program
  • Mandated Reporter

Volunteer Work

American Arbitration Voters Election  

Greater Chicago Food Depository

Languages

Spanish

Timeline

Community Health Worker

Central States SER
04.2025 - Current

Community Health Worker/ Contact Tracer (Covid-19)

SGA Youth & Family Services
10.2020 - 12.2024

Phone Room Associate

Carbon Live Fire Mexican Grill
01.2015 - 12.2015

Cashier

Carbon Live Fire Mexican Grill
08.2013 - 04.2019

Front Desk Receptionist

Northeastern Illinois University
08.2011 - 12.2013

High School Diploma -

Rauner College Prep

Northeastern Illinois University

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Martha Avalos