Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Mar'Shawn Woods-Senior

Burbank

Summary

Customer service professional with a proven track record in enhancing community support through proactive engagement. Expertise in optimizing service delivery to meet increasing demands. Strong communication and problem-solving skills contribute to improved customer satisfaction and adaptability in diverse environments.

Overview

3
3
years of professional experience

Work History

Customer Service Cashier

Jewels Osco
Burbank
05.2024 - Current
  • Ensured that all areas of the retail floor were properly stocked throughout each shift.
  • Greeted customers and provided friendly customer service.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Balanced cash drawers at the end of each shift.

Volunteer

S.I.S.
Chicago
01.2023 - Current
  • Assisted Senior citizen's with fundraising efforts, including event planning and donor outreach.
  • Provided assistance to the senior staff in the daily operations of the organization. Helping them with varies events, meeting and conferences and out reach in the neighborhoods through-out Chicago.
  • Organized and maintained records of volunteer hours and donations.
  • Provided guidance and support to fellow volunteers during their shifts.

Youth Leader

One Summer Chicago
Chicago
06.2023 - 08.2024
  • Assisted in developing programs that focus on increasing self-esteem for the children in the program between the ages of 8-12.
  • Developed engaging activities for youth to build social, emotional, and physical skills.
  • Created a safe environment for youth to express themselves freely without fear of judgement or ridicule.
  • This was a summer job, I was employed with One Summer Chicago for 2 years .

Education

High School Diploma -

Reavis High School
Burbank, IL
05-2026

Skills

  • Customer service
  • Cash handling
  • Inventory management
  • Effective communication
  • Team collaboration
  • Event planning
  • Problem solving
  • Retail merchandising
  • Customer inquiries
  • Customer assistance

Affiliations

  • Basketball
  • Baseball
  • Music

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Customer Service Cashier

Jewels Osco
05.2024 - Current

Youth Leader

One Summer Chicago
06.2023 - 08.2024

Volunteer

S.I.S.
01.2023 - Current

High School Diploma -

Reavis High School
Mar'Shawn Woods-Senior