Marshall VanHook
Bloomington,IL
Summary
Proven team player with a track record of enhancing customer satisfaction at Dollar General. Skilled in cash handling and store operations, good at resolving complaints and training new staff. Demonstrates motivation skills and a commitment to maintaining high health and safety standards.
Overview
2
2
years of professional experience
Work History
Retail Sales Key Holder
Dollar Genral
103 E Hamilton Rd, Bloomington, IL 61704
12.2023 - Current
- Maintained a clean working environment which led to improved health and safety standards for both staff members and customers.
- Handled cash transactions accurately, maintaining a balanced register at the end of each shift.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Assisted in visual merchandising, ensuring an attractive store layout for optimal sales performance.
- Trained new team members on store procedures, policies, and sales techniques for consistent performance.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Crew Member
McDonald's
2410 S Main St, Bloomington, IL 61704
08.2022 - 12.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Assisted other team members to achieve goals.
Education
High School Diploma -
Normal Community High School
3900 E Raab Rd, Normal, IL 6176105-2024
Skills
- Store operations
- Cash handling
- Motivation skills
- Teamwork
- Fast worker
- Fast learner
Timeline
Retail Sales Key Holder
Dollar Genral
12.2023 - Current
Crew Member
McDonald's
08.2022 - 12.2023
High School Diploma -
Normal Community High School