Marshall VanHook
Bloomington,IL
Summary
Proven team player with a track record of enhancing customer satisfaction at Dollar General. Skilled in cash handling and store operations, good at resolving complaints and training new staff. Demonstrates motivation skills and a commitment to maintaining high health and safety standards.
Overview
2
2
years of professional experience
Work History
Retail Sales Key Holder
Dollar Genral
12.2023 - Current
- Maintained a clean working environment which led to improved health and safety standards for both staff members and customers.
- Handled cash transactions accurately, maintaining a balanced register at the end of each shift.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Assisted in visual merchandising, ensuring an attractive store layout for optimal sales performance.
- Trained new team members on store procedures, policies, and sales techniques for consistent performance.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Crew Member
McDonald's
08.2022 - 12.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Assisted other team members to achieve goals.
Education
High School Diploma -
Normal Community High School
3900 E Raab Rd, Normal, IL 6176105-2024
Skills
- Store operations
- Cash handling
- Motivation skills
- Teamwork
- Fast worker
- Fast learner
Timeline
Retail Sales Key Holder
Dollar Genral
12.2023 - Current
Crew Member
McDonald's
08.2022 - 12.2023
High School Diploma -
Normal Community High School
Similar Profiles
Cheyanne MartinezCheyanne Martinez
Retail Keyholder at Dollar GenralRetail Keyholder at Dollar Genral
Collin PamameCollin Pamame
Assistant Manager at Dollar GenralAssistant Manager at Dollar Genral
Devan LloydDevan Lloyd
Key Holder at Dollar GenralKey Holder at Dollar Genral