Marissa Sancho
Chicago,IL
Overview
5
5
years of professional experience
1
1
Certification
Work History
Banquet Server/Breakfast server
Kimpton Hotels & Restaurants
12.2023 - 01.2025
- Delivered exceptional service in both a la carte dining and banquet settings, catering to a diverse range of events and guests
- Anticipated guest needs and provided personalized recommendations, ensuring a memorable dining experience
- Efficiently managed cash and credit transactions, ensuring accuracy and smooth operations during high-volume shifts
- Played a key role in banquet service, setting up, serving, and breaking down events while maintaining a high level of professionalism
- Contributed to inventory management, including restocking dining and bar supplies for optimal service
- Collaborated with front-of-house and back-of-house teams to ensure seamless service and event execution
Catering Server
Susan Mason’s Catering
12.2024 - 12.2024
- Assisted in food preparation, specializing in crafting appetizers for large-scale events.
- Provided high-quality service during the busy holiday season, ensuring guest satisfaction.
- Worked efficiently in a fast-paced catering environment, coordinating with the team for seamless service
- Handled food and beverage for up to 120 guests, delivering prompt and friendly service.
Server/ Hostess/ Bartender
Squirrel's Pizza
03.2020 - 12.2023
- Provided attentive service to guests, helping them make informed food and beverage choices
- Managed the bar, preparing and serving drinks with efficiency and precision
- Answered phone inquiries and handled to-go orders, ensuring timely and accurate deliveries
- Introduced guests to the menu and daily specials, creating a personalized dining experience
- Assisted in bussing tables, maintaining cleanliness, and supporting waitstaff during peak hours
- Handled cash close-outs, balancing cash drawers and ensuring all transactions were accurately processed at the end of shifts
Education
Bachelor's degree - Graphic Design
Savannah College of Art and Design
Savannah, GA06.2024
Skills
- Customer service
- Quality assurance
- Cash handling
- Multitasking and organization
- Conflict resolution
Certification
Food Handler Certification
Timeline
Catering Server
Susan Mason’s Catering
12.2024 - 12.2024
Banquet Server/Breakfast server
Kimpton Hotels & Restaurants
12.2023 - 01.2025
Server/ Hostess/ Bartender
Squirrel's Pizza
03.2020 - 12.2023
Food Handler Certification
Bachelor's degree - Graphic Design
Savannah College of Art and Design