Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marissa Sancho

Chicago,IL

Summary

Overview

5
5
years of professional experience
1
1
Certification

Work History

Banquet Server/Breakfast server

Kimpton Hotels & Restaurants
12.2023 - 01.2025
  • Delivered exceptional service in both a la carte dining and banquet settings, catering to a diverse range of events and guests
  • Anticipated guest needs and provided personalized recommendations, ensuring a memorable dining experience
  • Efficiently managed cash and credit transactions, ensuring accuracy and smooth operations during high-volume shifts
  • Played a key role in banquet service, setting up, serving, and breaking down events while maintaining a high level of professionalism
  • Contributed to inventory management, including restocking dining and bar supplies for optimal service
  • Collaborated with front-of-house and back-of-house teams to ensure seamless service and event execution

Catering Server

Susan Mason’s Catering
12.2024 - 12.2024
  • Assisted in food preparation, specializing in crafting appetizers for large-scale events.
  • Provided high-quality service during the busy holiday season, ensuring guest satisfaction.
  • Worked efficiently in a fast-paced catering environment, coordinating with the team for seamless service
  • Handled food and beverage for up to 120 guests, delivering prompt and friendly service.

Server/ Hostess/ Bartender

Squirrel's Pizza
03.2020 - 12.2023
  • Provided attentive service to guests, helping them make informed food and beverage choices
  • Managed the bar, preparing and serving drinks with efficiency and precision
  • Answered phone inquiries and handled to-go orders, ensuring timely and accurate deliveries
  • Introduced guests to the menu and daily specials, creating a personalized dining experience
  • Assisted in bussing tables, maintaining cleanliness, and supporting waitstaff during peak hours
  • Handled cash close-outs, balancing cash drawers and ensuring all transactions were accurately processed at the end of shifts

Education

Bachelor's degree - Graphic Design

Savannah College of Art and Design
Savannah, GA
06.2024

Skills

  • Customer service
  • Quality assurance
  • Cash handling
  • Multitasking and organization
  • Conflict resolution

Certification

Food Handler Certification

Timeline

Catering Server

Susan Mason’s Catering
12.2024 - 12.2024

Banquet Server/Breakfast server

Kimpton Hotels & Restaurants
12.2023 - 01.2025

Server/ Hostess/ Bartender

Squirrel's Pizza
03.2020 - 12.2023
Food Handler Certification

Bachelor's degree - Graphic Design

Savannah College of Art and Design
Marissa Sancho