Marquita Dunbar
Joliet
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
17
17
years of professional experience
Work History
Warehouse
Grainger
09.2016 - Current
- I am currently responsible for picking orders from many different vendors and companies
- Many different totes would come to my station and the item that a customer ordered will appear on a computer screen and I must ensure that the item number matches the product
- I will then pick into a separate tote to ensure quality satisfaction to deliver to the customer
Retail Warehouse
Levy’s restaurateurs United Center
02.2016 - 09.2017
- I was responsible for receiving inventory
- I unloaded merchandise and ensured the product matched the packing list along with quantity ordered
- I also sorted and labeled the merchandise received and implemented the best method storage system in the warehouse depending on the quantity and design of the goods
Cashier
Cosmo Beauty
03.2015 - 03.2016
- I was responsible for performing variety of sales functions
- I arranged, organized, and displayed merchandise on request
- I also processed sales transactions and returns if needed
- I respectfully served customers in a professional, courteous, and timely manner
- I also was in charge of administrative functions including tracking, ordering, and managing inventory, ensuring the store stayed stocked
Overnight Stocker
Walmart
10.2013 - 04.2015
- I stocked and replenished merchandise according to store merchandising layouts
- I also cleaned and guarded any spills or hazard chemical away from customers to ensure safety of customers and employees
- Identified potential shoplifters or harmful threat and alerted management
- I ensured guest satisfaction during all aspects of the customer shopping experience
- I also trained and mentored new sales associates each quarter to contribute to the store's positive culture
Customer Service
AT&T
08.2010 - 05.2012
- I handle customers’ questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues
- I also made business transactions in connection with activation of new customer accounts on a computer terminal
Cashier
Church’s Chicken
11.2007 - 08.2010
- I was responsible for greeting customers and taking orders and also making them aware of the sales we offered on a daily basis
- I would also deliver dine-in orders to customers on their tables and hand packaged ones to take-away customers
- I established high customer service by insuring that the order was correct and that the customer was satisfied with the service
Education
Bachelor’s - Psychology & Child Development
Chicago state University
Chicago, IL05.2020
Skills
- Communication skills
- Keen attention to details
- Adapt to different work environments
- Proficient in Microsoft (Word, Excel, Outlook)
- Capacity to learn quickly and accurately
- Proficient in internet research
- Verbal communication
- Organization and time management
- Calm under pressure
- Organizational skills
- Dependable and responsible
- Attention to detail
- Teamwork and collaboration
- Friendly, positive attitude
Leadershipaffiliations
- Precision Step Team, 2012
- Mentor/Tutor, 2013
- Student Union Board, Social Events Chair, 2012
- ISU Traffic Committee, 2012
- LeaderCorp, 2013
- Black Student Union, 2012
Communityserviceprojects
- Support for the ISU Parade
- M.L.K. Day (2012, 2013)
- March of Dimes (2012)
- American Cancer Society
- Chestnut Community Center
Attributes
- Communication skills
- Keen attention to details
- Adapt to different work environments
- Proficient in Microsoft (Word, Excel, Outlook)
- Capacity to learn quickly and accurately
- Proficient in internet research
Timeline
Warehouse
Grainger
09.2016 - Current
Retail Warehouse
Levy’s restaurateurs United Center
02.2016 - 09.2017
Cashier
Cosmo Beauty
03.2015 - 03.2016
Overnight Stocker
Walmart
10.2013 - 04.2015
Customer Service
AT&T
08.2010 - 05.2012
Cashier
Church’s Chicken
11.2007 - 08.2010
Bachelor’s - Psychology & Child Development
Chicago state University
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