Summary
Overview
Work History
Education
Skills
Interests
Software
Timeline
Generic
Marlon Gobitz

Marlon Gobitz

Technical Product Trainer
Modiin

Summary

Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach. Customers are infatuated both by the language and cross-cultural skills and technical business background.

Overview

22
22
years of professional experience
39
39
years of post-secondary education
8
8
Languages

Work History

Technical Trainer (Customer Success / ProServ)

Nintex
05.2019 - Current
  • Kryon Systems) – Intelligent Robotic Process
  • Automation, Manage and deliver training solutions for customers and partners (mostly abroad); o Classroom, virtual, and on-site training: 4-5 day RPA & PD training sessions through extensive hands-on exercises Remote sessions – including exercises and teaching content in Litmos and Skilljar (LMS) Webinars (monthly) where new features are discussed with customers & partners Update and create training content (including movies), certification, online courses and learning paths, and monitor the online academy Knowledge management – creating and uploading content for “Kryonet” – the online community and forum Working with Atlassian Jira, Jenkins (create virtual environments), Vmcenter (manage/create VMs), AWS
  • Fieldbit - Interactive Field Service Collaboration Platform

Customer Success, Technical Sales Specialist

Fieldbit
Raanana
01.2017 - 05.2019
  • Assessing, designing, developing and delivering training solutions for customers and prospects; Classroom, virtual, and field training: Onsite worldwide training sessions – including Augmented Reality with smart glasses Remote online sessions – various bi-weekly sessions, Online interactive tutorials - implementation through Iorad online software, Client On-Boarding

Customer Success, Training & Presales Manager

Clicktale
Tel Aviv
10.2013 - 10.2016
  • Conducting and organizing online and onsite trainings in various languages for large enterprise customers, partners and NET (New Employee Training Sessions); o Onsite training sessions – monthly worldwide visits to different customers o Online (eLearning) webex session – various weekly sessions o Client On-Boarding Providing businesses with revolutionary insights into their customers’ online behavior; Analyzing the clients’ website in order to show valuable insights and suggest changes for improvement, Upselling, attending events and exhibitions

Pre Sales Manager

Top Image Systems
Tel Aviv
12.2010 - 09.2013
  • Assisting Sales by creating customized demonstrations; Help in answering RFPs, RFIs, POCs, etc
  • Solution Preparation/Proposal based on requirements Consultancy for customers Organizing workshops

Technical Trainer

Training Department
12.2004 - 09.2013
  • Conducting and organizing technical (basic, intermediate and advanced) courses in various languages (Spanish, German, Dutch, French, English, Hebrew, Italian) for large worldwide customers, partners, resellers and internal employees; The job (self-managed) requires multiple face-to-face courses per month (worldwide)
  • The courses are focused on the company’s software and are very interactive and methodical making use of graphics (Powerpoints) and handouts with a strong focus on exercises (hands on); Creating and constantly updating all training material (Powerpoints, training books, exercises); Responsible for pricing matrix according to course subject and duration; After-training support (Troubleshooting and Investigating) based on customer requirements; Refresher basic and advanced training sessions; Implementation, QA and R&D support (report issues, bugs, change requests); Provide eLEARNING for certain customers and new employees;

Development/Maintenance/Support/Training

Euroservices Bayer S.L
Barcelona
03.2002 - 03.2004
  • Implementing, maintaining and supporting the Bayer electronic invoice approval workflow (yoUR-
  • DOCeS / COI); Trained hundreds of users at most European Bayer subsidiaries (England, Holland, Belgium, France
  • Switzerland, Austria, Italy) in the local language; Responsible for KPI (Key Performance Indicators) Database; Involved in “Lanxess/NewCo” and OCR Project (regarding yoURDOCeS) for the Business Integration department

Education

Advanced Hebrew -

Etzion, Absorption Center

Intermediate Spanish (Diploma) - undefined

Autonoma University

HEAO - Marketing And Language Emphasis

Holland International Business School
09.1994 - 08.1998

Study Abroad Program -

University of Missouri
St. Louis
09.1995 - 08.1996

Skills

RPA, Litmos, Camtasia, knowledge of SAP, SaaS, Basic programming skills, and fluent in 8 languages

Class development

Materials Preparation

Classroom expertise

Online training experience

Interests

Reading

Baking sourdough

Working out

New technologies

Current affairs

Software

RPA

AI

Process Manager

K2

Basic coding (C#, Javascript, SQL)

Atlassian (Jira/Confluence)

AWS & Vmware

Timeline

Technical Trainer (Customer Success / ProServ)

Nintex
05.2019 - Current

Customer Success, Technical Sales Specialist

Fieldbit
01.2017 - 05.2019

Customer Success, Training & Presales Manager

Clicktale
10.2013 - 10.2016

Pre Sales Manager

Top Image Systems
12.2010 - 09.2013

Technical Trainer

Training Department
12.2004 - 09.2013

Development/Maintenance/Support/Training

Euroservices Bayer S.L
03.2002 - 03.2004

Study Abroad Program -

University of Missouri
09.1995 - 08.1996

HEAO - Marketing And Language Emphasis

Holland International Business School
09.1994 - 08.1998

Advanced Hebrew -

Etzion, Absorption Center

Intermediate Spanish (Diploma) - undefined

Autonoma University
Marlon GobitzTechnical Product Trainer