Summary

Overview

Work History

Education

Skills

Interests

Software

Timeline

Marlon Gobitz

Technical Product Trainer

Modiin

Summary

Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach. Customers are infatuated both by the language and cross-cultural skills and technical business background.

Overview

years of professional experience

years of post-secondary education

Languages

Work History

Technical Trainer (Customer Success / ProServ)

Nintex

05.2019 - Current

Kryon Systems) – Intelligent Robotic Process
Automation, Manage and deliver training solutions for customers and partners (mostly abroad); o Classroom, virtual, and on-site training: 4-5 day RPA & PD training sessions through extensive hands-on exercises Remote sessions – including exercises and teaching content in Litmos and Skilljar (LMS) Webinars (monthly) where new features are discussed with customers & partners Update and create training content (including movies), certification, online courses and learning paths, and monitor the online academy Knowledge management – creating and uploading content for “Kryonet” – the online community and forum Working with Atlassian Jira, Jenkins (create virtual environments), Vmcenter (manage/create VMs), AWS
Fieldbit - Interactive Field Service Collaboration Platform

Customer Success, Technical Sales Specialist

Fieldbit

Raanana

01.2017 - 05.2019

Assessing, designing, developing and delivering training solutions for customers and prospects; Classroom, virtual, and field training: Onsite worldwide training sessions – including Augmented Reality with smart glasses Remote online sessions – various bi-weekly sessions, Online interactive tutorials - implementation through Iorad online software, Client On-Boarding

Customer Success, Training & Presales Manager

Clicktale

Tel Aviv

10.2013 - 10.2016

Conducting and organizing online and onsite trainings in various languages for large enterprise customers, partners and NET (New Employee Training Sessions); o Onsite training sessions – monthly worldwide visits to different customers o Online (eLearning) webex session – various weekly sessions o Client On-Boarding Providing businesses with revolutionary insights into their customers’ online behavior; Analyzing the clients’ website in order to show valuable insights and suggest changes for improvement, Upselling, attending events and exhibitions

Pre Sales Manager

Top Image Systems

Tel Aviv

12.2010 - 09.2013

Assisting Sales by creating customized demonstrations; Help in answering RFPs, RFIs, POCs, etc
Solution Preparation/Proposal based on requirements Consultancy for customers Organizing workshops

Technical Trainer

Training Department

12.2004 - 09.2013

Conducting and organizing technical (basic, intermediate and advanced) courses in various languages (Spanish, German, Dutch, French, English, Hebrew, Italian) for large worldwide customers, partners, resellers and internal employees; The job (self-managed) requires multiple face-to-face courses per month (worldwide)
The courses are focused on the company’s software and are very interactive and methodical making use of graphics (Powerpoints) and handouts with a strong focus on exercises (hands on); Creating and constantly updating all training material (Powerpoints, training books, exercises); Responsible for pricing matrix according to course subject and duration; After-training support (Troubleshooting and Investigating) based on customer requirements; Refresher basic and advanced training sessions; Implementation, QA and R&D support (report issues, bugs, change requests); Provide eLEARNING for certain customers and new employees;

Development/Maintenance/Support/Training

Euroservices Bayer S.L

Barcelona

03.2002 - 03.2004

Implementing, maintaining and supporting the Bayer electronic invoice approval workflow (yoUR-
DOCeS / COI); Trained hundreds of users at most European Bayer subsidiaries (England, Holland, Belgium, France
Switzerland, Austria, Italy) in the local language; Responsible for KPI (Key Performance Indicators) Database; Involved in “Lanxess/NewCo” and OCR Project (regarding yoURDOCeS) for the Business Integration department

Education

Advanced Hebrew -

Etzion, Absorption Center

Intermediate Spanish (Diploma) - undefined

Autonoma University

HEAO - Marketing And Language Emphasis

Holland International Business School

09.1994 - 08.1998

Study Abroad Program -

University of Missouri

St. Louis

09.1995 - 08.1996

Skills

RPA, Litmos, Camtasia, knowledge of SAP, SaaS, Basic programming skills, and fluent in 8 languages

Class development

Materials Preparation

Classroom expertise

Online training experience