Marlon Castulo
Waukegan
Summary
Dynamic Operations Manager with a proven track record at J&S Painting Co., managing strategic partnerships and implementing cost reduction strategies. Skilled in problem resolution and fostering labor relations, I excel in enhancing customer service and driving revenue growth through innovative business strategies.
Strong leader and problem solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision making skills and sound judgment to positively impact company success.
Tech savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast paced environments and driving technological advancements.
Overview
5
5
years of professional experience
Work History
Operations Manager/Construction Estimator
J&S Painting Co.
01.2021 - 11.2025
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Handled customers and clients to assist lower-level employees and maintain excellent customer service.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Interacted well with customers to build connections and nurture relationships.
Warehouse Worker
Amazon
03.2024 - 04.2025
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Strapped items down over protective padding to secure throughout transportation.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Assembled pallets and crates for secure transportation of materials.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Education
Heating Ventilation And Air Conditioning
Waukegan Technical School
Waukegan IL08.2026
High School Diploma -
Waukegan Highschool
Waukegan, IL05.2025
Skills
- Strategic partnerships
- Cost reduction strategies
- Labor relations
- Complaint resolution
- Computer proficiency
- De escalation techniques
- Warehousing functions
- Adaptability and flexibility
- Problem resolution
- Creative problem solving
- High-energy attitude
- Follow-up skills
- Professional telephone demeanor
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Warehouse Worker
Amazon
03.2024 - 04.2025
Operations Manager/Construction Estimator
J&S Painting Co.
01.2021 - 11.2025
Heating Ventilation And Air Conditioning
Waukegan Technical School
High School Diploma -
Waukegan Highschool