Marley Hillan
Normal
Summary
Detail-oriented and results-driven individual with strong skills in digital marketing strategies, social media management, and content creation. Skilled at analyzing market trends, developing targeted marketing campaigns, and supporting efficient site operations. Conscientious work ethic ensures tasks are completed quickly and with minimal errors, contributing to well-organized and effective marketing team.
Overview
6
6
years of professional experience
Work History
Head Cashier
Lowes
Bloomington
05.2023 - Current
- Utilized customer service and problem-solving skills to resolve customer complaints quickly and efficiently.
- Managed refunds and exchanges in accordance with store policy while maintaining a positive attitude towards customers.
- Demonstrated ability to manage a team of cashiers and oversee their daily tasks.
- Optimized cashier performance by providing feedback and coaching.
Marketing Intern
Normal CornBelters
Normal
05.2023 - 08.2023
- Curated social media content and managed accounts to increase engagement.
- Brainstormed creative ideas to improve branding and team messages.
- Assisted in planning and executing events, and on-field activities during the games.
Cashier
Lowes
Bloomington
09.2022 - 05.2023
- Assisted customers at checkout, and answered any questions
- Conducted cash, check, credit, and debit transactions
- Greeted customers and made sure they were having a positive shopping experience
Summer Worker
Stark County CUSD #100
Wyoming
05.2021 - 08.2021
- Maintained a clean environment for the children both inside and outside the classroom
- Assigned to small groups, generally of three, for important cleaning during the summer and thus improving teamwork skills
Barista
One Eleven Coffee
Wyoming
06.2019 - 08.2021
- Interact towards customers with a positive attitude
- Adapt to working with others in chaotic situations
- Incorporate tasks that need to be completed while satisfying customers
Umpire
Wyoming Youth Athletic Program
Wyoming
05.2021 - 07.2021
- Resolved any conflict because of the game
- Acted as an authoritative figure over the course of the game and ensuring players adhered to the rules and regulations of the game
Education
Bachelor of Science - Integrated Marketing Communications
Illinois State University
Normal, Il05.2025
Some College (No Degree) -
Black Hawk College East Campus
Galva, IlSkills
- Social media management
- Content creation
- Customer relationship management
- Adobe creative cloud
- Time management
Timeline
Marketing Intern
Normal CornBelters
05.2023 - 08.2023
Head Cashier
Lowes
05.2023 - Current
Cashier
Lowes
09.2022 - 05.2023
Summer Worker
Stark County CUSD #100
05.2021 - 08.2021
Umpire
Wyoming Youth Athletic Program
05.2021 - 07.2021
Barista
One Eleven Coffee
06.2019 - 08.2021
Bachelor of Science - Integrated Marketing Communications
Illinois State University
Some College (No Degree) -
Black Hawk College East Campus